Branch Operations Manager France

Job Title : Branch Operations Manager France

Location : Paris

Corporate Title : Vice President

Details of the role and how it fits into the team

Operations is responsible for driving the planning and the day-to-day management of the business to align with the bank's mission and strategic goals. Operations set the direction and manage performance to bank targets with a focus on continual performance improvement.

Your key responsibilities

Main role and responsibilities (including, but not limited to):

• Management and oversight of the CB Operations teams in Paris, ensuring adherence to policies, processes and procedures and assist in formulating new procedures as well as ensuring compliance, audit and security requirements are met.
• Accountable for governance of outsourcing arrangements, ensuring effective day to day management and oversight of outsourced services in line with Key Performance Indicators and strong engagement with outsourced service providers.
• Support bank strategy, proactively identify and manage areas of risk in your area of responsibility, ensuring risk items identified are tracked to remediation and effective monitoring of key risk indicators.
• Team Management
  • Ensure efficient team structure through effective resource management
  • Manage and mentor direct reports, actively engaging with them through team and individual meetings and the staff performance process
  • Motivate, challenge and ensure employees are cross trained as required to fulfill their roles
  • Drive a performance culture throughout the office by setting clearly defined relevant objectives and giving constructive feedback
  • Provide clear direction to the team and clear roadblocks within their group
• Drive the Book of Work and manage Key Deliverables in line with divisional cost targets; identify and prioritize product and service improvement and standardization opportunities and create plans for implementation by reducing manuality and increase automation
• Gather, validate and objectively analyze relevant information to identify key issues, drawing sound conclusions and making decisions on the appropriate course of action
• Maintain relationships with relevant internal and external stakeholders including regulators, market vendors and internal divisions and utilize comprehensive knowledge of the company's internal operations to develop forward-looking focus for business

Your skills and experience

• Significant relevant banking experience with knowledge and experience of working in an operations environment across products such as Cash, Trade Finance and Lending Operations  
• Proven track record in leading and motivating teams.
• Structured and determined approach to work, a willingness to take ownership of problems and an ability to communicate with clients and colleagues at all levels
• Innovative approach to work and continuously identify and implement process improvements
• A high degree of accuracy, efficiency and attention to detail
• Project Management Experience
• Extensive analytical skills and solution-oriented problem solving
• Able to work well, apply sound judgment and make timely decisions under pressure
• Able to affectively assess and mitigate program risks and dependencies
• Excellent organization and prioritization skills, profound decision-making skills
• Strong inter-personal skills and strong leadership capabilities including delegation skills
• Excellent communication skills and ability to work in virtual global teams
• Distinct client and service orientation
• Excellent verbal and written communication skills in French and English and fluent in both written and verbal 
• Proactive and self-driven, who appreciate the challenging and dynamic business within a matrix organization
• Highly organized and agile; Hands on mentality

About us

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential