Scheduled Hours

40

Position Summary

Coordinates daily operations of clinical office including patient services, staff supervision, and organizational management.

Job Description

Primary Duties & Responsibilities:

• Coordinates patient services providing quality care in efficient and cost effective manner.

• May supervise support staff, scheduling work assignments to ensure appropriate coverage, hires, trains and evaluates performance.

• Maintains established policies and procedures and quality control through quality assurance and risk management programs.

• Promotes and maintains effective communications and collaboration within departmental administrators, managers and supervisors.

• Maintains and monitors all patient accounts.

• Provides reports, analysis and maintains records as required.

• Coordinates and maintains equipment and supplies ordering when needed.

• Assists with clerical tasks as needed including answering phones, computer entry, copies and fax material.

• Promotes and supports continuous improvement of quality and service to ensure effective clinical outcomes and patient satisfaction.

Working Conditions:
Job Location/Working Conditions:

• Normal office environment.

Physical Effort:

• Typically sitting at desk or table.

• Repetitive wrist, hand or finger movement.

Equipment:

• Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Clinical Office, Including Supervision (5 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses:

Certified Ophthalmic Assistant (COA) - Joint Commission of Allied Health Personnel in Ophthamology

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Communication, Customer Service, Interpersonal Communication, Organizing, Patient Services

Grade

C08-H

Salary Range

$20.57 - $30.84 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees w