Senior Business Development Officer, Live Oak Express

About Us

Live Oak Bank is a digital bank that serves small business owners across the country.  Our groundbreaking spin on service and technology has fueled our mission to be America’s Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money.  At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream.

How this Role Impacts Live Oak and its People 

The Senior Business Development Officer (SBDO), Live Oak Express (LOE) plays a pivotal role in expanding our small dollar loan program, which offers loans ranging from $10,000 to $500,000 to small business owners seeking fast and flexible funding solutions. This position is crucial in building and nurturing relationships with brokers, establishing strategic partnerships, and cross-selling to existing clients within Live Oak Bank's lending ecosystem. By driving these initiatives, the SBDO directly contributes to the growth and success of our clients and the bank. 

What You’ll Do at Live Oak  

Broker and Partnership Development: 

• Identify, cultivate, and manage relationships with loan brokers and other intermediaries to expand the reach of the Live Oak Express program.  
• Develop strategic partnerships to enhance loan origination channels and drive business growth.  

Cross-Selling Initiatives: 

• Collaborate with internal teams to identify opportunities for cross-selling Live Oak Express loans to existing clients across various verticals.  
• Educate current borrowers on the benefits and features of the Live Oak Express loan offerings to meet their evolving financial needs.  

Pipeline Management: 

• Develop and maintain a robust pipeline of prospective clients through proactive outreach, networking, and relationship management.  
• Utilize CRM tools to track leads, monitor progress, and ensure timely follow-up and conversion.  

Market Research and Strategy: 

• Conduct thorough market research to identify trends, assess competitive landscapes, and uncover new business opportunities.  
• Analyze market shifts and competitor activities to inform strategic decisions and maintain a competitive edge. 

Team Collaboration and Leadership: 

• Work closely with internal stakeholders, including underwriting, marketing, and product development teams, to ensure alignment and support for business development initiatives.  
• Provide mentorship and guidance to junior team members, fostering a culture of continuous learning and development. 

How You’ll Do it 

Strategic Relationship Building: 

• Leverage exceptional communication and interpersonal skills to establish and maintain strong relationships with brokers, partners, and clients.  
• Employ consultative sales techniques to understand client needs and offer tailored financial solutions.  

Analytical and Strategic Thinking: 

• Apply analytical skills to interpret market data, identify trends, and develop strategies that capitalize on emerging opportunities.  
• Demonstrate strategic thinking in planning and executing business development initiatives that align with organizational goals.