Senior Associate, Strategic Businesses Communications

Location Designation: Hybrid - 3 days per week 

 

This position is hybrid - Tuesday - Thursday in the New York Office and Monday and Friday work from home.

 

Business Overview:

Join Corporate Communications, the voice of New York Life, where storytelling meets strategic impact. Collaborate with diverse teams across Foundational Business Communications; Strategic Business Communications; Corporate External Communications; Executive Communications; Strategy, Editorial, Measurement and Corporate Functions; and Multimedia & Design. Together, we strengthen the company's reputation, foster employee engagement, and bring our values and stories to life. Your work will shape perceptions, connect stakeholders, drive engagement, and contribute to achieving key business objectives.

 

 

Role Overview:

We are seeking a Senior Associate, Strategic Businesses Communications, to join our team. This individual will be responsible for supporting several internal and external communications initiatives for the company’s Strategic Businesses. New York Life’s Strategic Businesses consist of: New York Life Group Benefit Solutions, Group Membership Association Division, Institutional Annuities, Institutional Life, New York Life Direct, New York Life Investment Management, and Seguros Monterrey New York Life.

 

 

What You'll Do:

• As a member of the Strategic Businesses Communications team, serve as a business partner to support both internal and external communications deliverables for a diverse set of businesses and leaders.
• Contribute to and execute communications plans that drive positive outcomes for each of New York Life’s Strategic Businesses; raise the profile of the businesses among various internal and external stakeholders; and deliver both proactive and reactive support.
• Assist with communications deliverables for the EVP and head of the Strategic Businesses, including scheduling and preparing for various leadership communications events (small group meetings; town halls; etc.) and external speaking opportunities.
• Write and edit various communications plans and materials, including leadership messages, press releases, intranet content, speaking points, video scripts, social media content, and presentations.
• Contribute to the development of the broader narrative of the Strategic Businesses and identify key venues and vehicles (internally and externally) to educate and inform stakeholders on the scale and reach of New York Life’s Strategic Businesses.
• Help develop and expand measurement best practices, including gathering and interpreting metrics to ensure communications projects deliver results – this includes analyzing intranet usage statistics, preparing and delivering employee pulse-surveys, and helping to manage earned and social media metrics.
• Refine and maintain a calendar of communications deliverables for the team and head of the Strategic Businesses.
• Leverage feedback, best practices, and expertise to provide best-in-class communications support, including the testing, learning and onboarding of new GenAI capabilities.
• Work collaboratively with colleagues across Corporate Communications, including Corporate Design, Editorial, Digital, Video/Meetings, Content Strategy, and Employee Social Engagement.

 

What You'll Bring:

• 5-7 years of corporate communications experience, preferably in a Fortune 500 company. Experience across multiple disciplines, including media relations, digital, social media, marketing, employee communications and executive communications is highly desired.
• Collaborative team player with executive presence and successful experience participating in high-profile cross-functional projects.
• Well organized with strong attention to detail, delivering high-quality work on time and according to expectations; flexibility to manage changing requirements with short turnaround time.
• Proactive, with strong project management skills, a demonstrated focus on consistency and an ability to anticipate business leader needs.
• Ability to manage multiple tasks simultaneously, meet tight deadlines, and work under pressure