Director, Middle Market Business Development - Commercial Lines (P&C Insurance Production Underwriting Leader)

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This Director is responsible for the Northeast book of business within our Commercial Middle Market Custom Solutions organization, leading a team of 5-8 territory managers.

• This is a remote/WFH (work-from-home) role, requiring about 33% travel throughout the territory as well as conferences and leadership/team meetings.  They will preferably be located in any of the states within the territory (OH, PA, DE, MD, NJ, NY, CT, RI, MA, NH, VT, ME), though OH, PA, NY, or the Boston Metro area are especially ideal.
• As a critical role in driving our middle market growth, this leader must be action-oriented, able to work at a high pace for an extended period, and focused on continuing to drive the business forward. 
• Due to the nature of the role and the complex accounts they are responsible for leading, qualified candidates must have prior technical underwriting experience (with authority), as well as existing broker/agency relationships. 
• Prior experience as a people leader is a plus, but not required.

Compensation Grade: H.SD180

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Job Description Summary

On our team, we look for that rare professional who is both analytical and a relationship-builder. Those who can combine those talents with their entrepreneurial drive and own and manage their territory can thrive and grow with us. If this sounds like the opportunity you've been looking for, we want to hear from you!

As a Director, you'll lead a team of Territory Managers and Underwriters who drive the sales and underwriting relationship for the commercial lines products and services as defined in job title. We'll count on you to build and maintain business relationships with agencies and/or brokers for sales growth and distribution expansion. You'll primarily focus on portfolio analysis, relationship management, and account management for a territory.

Job Description

Key Responsibilities: 

• Monitors market conditions and confirms information gathered within market space. Researches risk, environment and other factors to win the account. Receives input and monitors risk selection, renewal retention and pricing decisions on a portfolio and individual account level. Establishes research objectives and standards for the department. Ensures that methodologies and outcomes meet business and strategic objectives.

• Analyzes performance to drive profitable growth based upon the analysis. Partners with territory managers in the large account review process.

• Directs pricing standards and practice. Provides recommendations to leaders on underwriting strategy and opportunity. Measures and manages underwriting processing and quality.

• Determines priorities and workflow standards for the department. Implements and monitors performance measurements to ensure effectiveness of the department's service delivery process. Effectively aligns organizational structure to drive business results. Actively participates in agency management and participates in agency reviews. May review complex or escalated business and make underwriting decisions based on the underwriting authority granted to the role, using company underwriting guidelines and standards.

• Plans, develops and integrates territory sales plans to achieve top and bottom line objectives. Translates strategic business plans into organizational direction. Creates financial and operational goals, budget and timelines to meet company standards.

• Drives sales strategies to develop new business, improve retention and maintain profitability. Meets with agents at member locations to help with renewals and to ensure agency and account needs are being met and service plans are in place and working where required.

• Consults and provides recommendation to all levels of internal and external partners about