Casino Dealer-Part-Time(Bettendorf)

The casino dealer maintains control of the assigned table game. They ensure quality customer service and a favorable gaming experience for customer.

• Assisting guest with seating and chip distribution.

• Deal the game and always monitor the monies on the table.

• Control gaming cards and equipment.

• Monitor customer plays for cheating scams and suspicious variations in play.

• Answer questions about game rules and casino policies.

• Be familiar with Title 31 guidelines and understand and utilize suspicious activity reports for casinos (SARC) when necessary.

• Have complete knowledge of all casino events and promotional activities and assist as needed.

• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.

• Handle routine customer complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.

• Other duties as Assigned.

• Assisting guest with seating and chip distribution.

• Deal the game and always monitor the monies on the table.

• Control gaming cards and equipment.

• Monitor customer plays for cheating scams and suspicious variations in play.

• Answer questions about game rules and casino policies.

• Be familiar with Title 31 guidelines and understand and utilize suspicious activity reports for casinos (SARC) when necessary.

• Have complete knowledge of all casino events and promotional activities and assist as needed.

• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.

• Handle routine customer complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.

• Other duties as Assigned.

WHAT YOU WILL NEED

• Strong verbal and written communication skills.

• Strong attention to detail when examining guest identification and behavior.

• Must be able to obtain and maintain a valid state gaming license

• High School Degree or GED equivalent preferred.

ADDITIONAL REQUIREMENTS

• Ability to stand for long periods of time.

• Frequent pushing, pulling, bending and walking.

• Work environment may include smoke and variable temperature, lighting and noise levels.