Client Account Manager - IP Video (Mid Atlantic)

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

IP Video is the creator of the HALO Smart Sensor, a multifunctional safety and security device with built-in vape detection and air quality monitoring, gunshot detection, abnormal noise and motion detection and emergency keyword detection. The HALO Smart Sensor improves situational awareness and makes it possible to help protect people and spaces even where video security solutions are not permitted.

Job Description

We are currently seeking a Client Account Manager (CAM) for our Mid Atlantic region to be located within the states of MD, PA, VA. The CAM will be responsible for introducing, supporting and securing long-term relationships with customers. Establish efficient and accurate operations of the sales organization to maximize the positive impact of the customer experience.  In addition, working closely with the Regional Channel Sales Manager (RCSM) in achieving sales, profitability, and customer recruitment objectives.

Responsibilities:

• Prospect, qualify and develop new customer relationships both within partner and end-user communities.   

• Works closely with marketing in execution of end user and channel lead generation campaigns.

• Follow-up of inquiries from social media, website, email and tradeshows.

• Respond to requests for sales-related information and pricing.

• Assist RCSM in cultivating end user, channel customer and security consultant relationships and opportunities.

• Drives and administers onboarding process of channel customers.

• Maintain various sales and onboarding reports as required. 

• Review customer specifications and identify customers’ needs clearly enough and be able to prepare formal quotations.

• On occasion participate in regional and national tradeshows.

• Primary ownership of maintaining CRM for assigned territory.

Qualifications:

• Bachelors Degree is preferred.

• Passionate about sales. 

• Prior customer support experience. 

• Experience in selling technology solutions a plus.

• Detail and administrative oriented. 

• Ability to complete a large volume of work quickly. 

• Strong computer applications skills. 

• Excellent written and verbal communication skills. 

• Experience in CRM software a plus but not required.

• High degree of accuracy, flexibility, ability to maintain multiple projects with shifting priorities.

• Some travel to customer meetings and trade shows, less than 20% 

• All prospective employees must pass a background check. 

• Must have a valid drivers' license and clean driving record  

#LI-KF2

Basic Requirements

• 2+ years of Sales Experience

Travel Requirements

Under 25%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.