Executive Communications Manager (Sales)

Who We Are

The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As the world continues its digital transformation and relies more on cloud services and the Internet, the “network,” which is now both public and private, has become a black box our customers cannot see or understand.  

Our Internet and cloud intelligence platform delivers the only collectively powered real-time view of the Internet and private networks, cloud, and SaaS platforms, helping enterprises and service providers identify problems before they impact revenue, damage brand reputation, or halt employee productivity. 

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within the Cisco Networking Business Group and is the Network Assurance solution for Cisco across the Cisco Networking Cloud and Cisco Security Cloud. ThousandEyes is also a foundational component of Cisco’s growing Full-Stack Observability (“FSO”) business. 

About The Role

What’s your superpower? If you said keeping your audience informed and engaged, we may have a role for you. ThousandEyes is looking for a Communications Manager to join our Employee Experience and Communications team. In this role, you will create and execute an employee experience and internal communications strategy for our ThousandEyes Global Sales organization, ensuring team members feel informed and engaged and have a single source of truth for company-related information. We’re looking for someone who can listen intently to understand what resonates, loves to experiment and brings creative ideas to the table to ensure key information lands clearly across audiences. If you live to get into the details, are dedicated to connecting people with the right information at the right time and are constantly on the lookout for new ways to engage and motivate teams, come join our band of superheroes!

What You’ll Do

• Execute a communications strategy that reinforces our business objectives and cultural values. ·
• Provide executive communications support for the ThousandEyes chief revenue officer, including executive correspondence, presentations and social media.
• Organize and develop content for organizational events and communications, such as town halls and all hands meetings, and design and execute ongoing communications vehicles, such as newsletters, presentations and intranet. ·
• Partner closely with the Sales senior leadership team as it relates to communication needs and mentor leaders on messaging and delivery. 
• Build relationships within the ThousandEyes Sales and Cisco Global Specialists organizations to understand communications needs and develop relevant and timely communications.

You Are

• Innovative. You’re not afraid to try something new, even if it doesn’t work out. You love to experiment, solicit feedback and learn from each iteration. You’re aware of the latest trends and are always thinking about ways to innovate our work. ·
• A reporter at heart. Your inquisitive nature helps you understand concepts so that you can articulate to your audience exactly what they need to know and which action to take. ·
• Phenomenally clear. You can distill complicated ideas to just the right number of words. You’re an excellent writer and listener and can pinpoint what compels an audience. ·
• Organized. You sweat the details and plan for contingencies. You can easily juggle multiple projects at once. You’re flexible, like thinking on your feet and can adjust for the unexpected. ·
• Fiercely collaborative. You don’t mind rolling up your sleeves to get the job done. You take an organization-level view and are equally invested in the success of others. You invite and act on different points of view. You quickly establish relationships that enable you to give feedback and coach others. 
• Resourceful. Don’t have the answer? Not a problem. You use your ingenuity and relationships to find what you’re looking for.

Qualifications

• 10+ years communications or related experience; sales communications experience preferred. ·
• A bachelor’s degree with a major in communications, journalism, public relations, marketing or related field preferred. ·
• Superlative written, verbal and visual communication skills, including the ability to effectively communicate with a wide variety of audiences. ·
• Demonstrated understanding of communication concepts/functions