Speaking Center at JHBC Instructional Student Assistant (ISA) Pool

 

 

California State University, San Bernardino (CSUSB) is a preeminent center of intellectual and cultural activity in the Inland Empire region of Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino mountains, the university serves approximately 19,000 students. CSUSB is a federally recognized minority-serving and Hispanic-serving institution that reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire: 74 percent of its students are members of underrepresented groups, 80 percent are first-generation, and 56 percent are Pell eligible. For more information on the campus, please visit the CSUSB website.

CSUSB employs 467 full-time faculty and offers 48 undergraduate, 35 graduate, and one doctoral degree programs and 14 academic programs with national accreditation. At CSUSB, diversity, equity and inclusion are values central to our mission. We recognize that diversity and inclusion in all its forms are necessary for our institutional success. By fully leveraging our diverse experiences, backgrounds and insights, we inspire innovation, challenge the status quo and create better outcomes for our students and community. As part of CSUSB’s commitment to hire, develop and retain a diverse faculty, we offer a variety of networking, mentoring and development programs for our junior faculty. We are committed to building and sustaining a CSUSB community that is supportive and inclusive of all individuals. Qualified applicants with experience in ethnically diverse settings and/or who demonstrate a commitment to serving diverse student populations are strongly encouraged to apply.

 

JOB SUMMARY

The Speaking Center at JHBC seeks to develop students’ oral communication skills. We hire each semester for the positions of undergraduate students (ISAs) to serve as communication consultants. Benefits of working with the Center include opportunities to hone public speaking expertise, gain valuable experience as a communication consultant, and help others reach their public speaking goals. 

 

The position entails between 8 and 20 hours of work per week and offers flexible hours (Monday-Saturday 8am-7:30pm), a hybrid work schedule that consists of face-to-face and Zoom consultations, and potential winter intersession and summer employment (budget contingent). Consultants will provide quality coaching to develop and polish students’ oral communication skills.

TYPICAL ACTIVITIES

1. Complete University-required onboarding processes through CSUSB Human Resources.
2. Attend and participate in the Speaking Center Orientation and bi-weekly team meetings.
3. Provide one-to-one and group consultations on various public speaking and presentation projects, assisting students with idea                            generation, organization, delivery, and engagement.
4. Develop and deliver communication workshops or guest lectures for students.
5. Visit classrooms (virtually or in person) and introduce the Center to raise students’ awareness of this resource.
6. Assist with the development and implementation of the Center’s marketing and outreach events and create promotional materials.
7. Maintain a database to track appointments and consultation evaluations.
8. Additional Duties (depending on need, skills, and consultant preferences):
   a. Develop and refine public speaking tools for instructional use.
   b. Promote the Center via social media and strategic communications.
   c. Work on special projects including workshop development, website design, instructional materials, and more.
   d. Contribute to other tasks as needed (within paid hour allocation).

 

MINIMUM QUALIFICATIONS

• Undergraduate student at CSUSB in Communication Studies or other concentration
• Very good oral and written communication skills 
• Good standing with the university.  

 

REQUIRED QUALIFICATIONS

• Successfully completed Public Speaking (or Oral Communication) course with a grade of B or better 
• Excellent oral and written communication skills 
• Good standing with the university. 

PREFERRED QUALIFICATIONS

• Successfully completed Public Speaking (or Oral Communication) course with a grade of A
• Demonstrated experience with public speaking in the workplace 
• Experience with marketing or social media production

SPECIAL CONDITIONS

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neg