CD&A - Senior Manager Digital Business Intelligence

Career Category

Sales & Marketing Operations

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

CD&A - Senior Manager Digital Business Intelligence

What you will do

Let’s do this. Let’s change the world. Amgen’s Data Science department is seeking an US-based Senior Manager, Digital Business Intelligence to lead our globally distributed BI operations team. This role is responsible for:

• Driving global BI delivery excellence and ensuring consistent, high-quality reporting across business functions
• Establishing and enforcing data quality rigor and governance standards to build trust in enterprise data
• Leading the integration of advanced analytics and AI technologies into Amgen’s BI ecosystem to elevate decision-making

You will play a central role in transforming BI operations into a scalable, automated, and innovation-forward capability that supports decision-making across functions. In addition to ensuring operational stability and consistency, this role will champion adoption of AI-assisted analytics, automated data pipelines, and new technologies to elevate our analytical maturity.

Flexible Commuter role to one of Amgen's offices in Thousand Oaks, CA or Deerfield, IL. You will work on-site a minimum of 2-3 days a week.

Key Responsibilities

• Lead and mentor BI Analysts and BI Leads across global teams, encouraging collaboration, accountability, and continuous learning
• Lead team performance by defining and tracking KPIs, SLAs, and delivery commitments aligned to business priorities
• Partner with US and global collaborators to ensure analytics solutions address key needs and deliver actionable insights
• Oversee design, development, and delivery of scalable BI reports, dashboards, and self-service solutions
• Drive adoption of standard processes in data visualization, data storytelling, and semantic modeling
• Collaborate with Data Engineering, Platform, and Governance teams to ensure data quality, security, and compliance
• Translate business priorities into actionable BI roadmaps and ensure execution across offshore and onshore teams
• Introduce process improvements, tools, and methodologies that enhance team efficiency and business impact
• Support integration of advanced analytics, AI, and ML insights into BI reporting
• Stay informed about BI and analytics trends and champion innovative, valuable approaches
• Promote an agile, product-oriented mindset within BI delivery teams

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The digital business intelligence professional we seek is a leader with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of data engineering, science, or operations experience

OR

Master’s degree and 4 years of data engineering, science, or operations experience

OR

Bachelor’s degree and 6 years of data engineering, science, or operations experience

OR

Associate’s degree and 10 years of data engineering, science, or operations experience

OR

High school diploma / GED and 12 years of data engineering, science, or operations experience

Preferred Qualifications:

• 6+ years in business intelligence, analytics delivery, or data strategy, with global team leadership experience
• Expertise with BI platforms (Power BI, Tableau, Looker) and data storytelling best practices
• Expertise in designing business-friendly data models and scalable self-service analytics solutions
• Proven ability to lead globally distributed analytics teams, ensuring high-quality, timely delivery through performance metrics, service standards, and agile collaboration
• Experience integrating AI/ML insights into BI solutions
• Excellent collaborator engagement and ability to transla