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Member Communications Coordinator

BlueCross BlueShield of South Carolina
United Statesfull_timeVerifiedPosted 9 May 2025

About the role


Summary
 

Responsible for creation, production and coordination of member facing communications. Responsible for the platforms used for email and text channel, and data coordination and prep to send communications. Assist with various marketing and advertising materials for multiple health plans.  


Description
 

Location:

This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. You may be required to travel between buildings. This role is located at 4101 Percival Road, Columbia, SC 29229.

What You Will Do:

  • Develops/writes/edits/layouts/produces text for information/outreach efforts and variety of marketing materials (agent newsletters, customer letters, internal communications, etc.). Ensures all materials have been reviewed/approved for content accuracy. Secures final approval of all marketing materials. Coordinates revisions, printing, and distribution of these materials.

  • Develops/edits/produces advertising materials for both outside vendors and internal departments. Selects appropriate media and design materials. Ensures all materials have been reviewed/approved.

  • Prepares and submits activity reports (weekly/monthly/annual) as determined by management. Develops, writes/edits, and updates content for appropriate website.

To Qualify for This Position, You Will Need The Following:

  • Required Education: Bachelor's degree or associate degree and 2 years year writing communication/marketing pieces/materials for public (articles, newsletters, etc.).

  • One year writing communication/marketing pieces/materials for public (articles, newsletters, etc.).

  • Required Software and Tools:

  • Microsoft Office Suite.

  • Excellent knowledge of database software, such as Excel.

What we Prefer You To Have The Following:

  • Experience managing campaigns utilizing Mailchimp, Constant Contact, SMS text, or similar programs.

  • Experience working with Adobe Campaign Manager

  • Strong knowledge of communication strategies for various audiences.

  • Ability to take industry terminology and make the material consumer facing.

  • Strong knowledge of marketing principles and techniques.

  • Working knowledge of data collection and coordination methods

  • Strong project planning and analytical/critical thinking skills.

  • Excellent verbal and written communication skills.

  • Demonstrated proficiency in spelling, punctuation, grammar skills.

  • Strong analytical and critical thinking

  • Ability to interpret large amounts of data and to multitask

  • Process improvement support

Our comprehensive Benefits Package Includes The Following:

We offer our employees great benefits and rewards.  You will be eligible to participate in the benefits the first of the month following 28 days of employment.  

  • Subsidized health plans, dental and vision coverage

  • 401K retirement savings plan with company match

  • Life Insurance

  • Paid Time Off (PTO)

  • On-site cafeterias and fitness centers in major locations

  • Wellness program and healthy lifestyle premium discount

  • Tuition assistance

  • Service recognition

  • Employee Assistance

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Company

BlueCross BlueShield of South Carolina

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