Scheduled Hours

40

Position Summary

Provide project management, facilitation and coordination for a variety of activities in support of IT project, program and portfolio management. Serves as a liaison to other departments.

Job Description

Primary Duties & Responsibilities:

• ​​Under supervision of the IT Project Manager, this position will assist with monitoring assigned projects, with coordination of resources and tracking of progress.

• Ensure projects are completed timely and within departmental budgets. ​

• Share with key stakeholders the project status and scope.

• Assist in multiple projects and tasks in various stages.

• Builds and maintains working relationships with sponsoring organizations, stakeholders, team members, vendors, and other departments involved in the projects.

• Is familiar with a variety of the field’s concepts, practices, and procedures.

• Assist with coordination and resolution of IT issues with WUCA physicians, staff and practice managers.

• Familiarity with Healthcare IT standards to ensure security and confidentiality of patient data.

• Project coordination to include consulting from initial request to job completion.

• Understand and document business requirements and existing processes as they relate to technology solutions.

• Use technical project management methodologies and tools, resource management practices and change management techniques to ensure projects adhere to high quality standards.

• Assist in developing project plans and schedules.

• Generate reports regarding project status and facilitates communication efforts.

• Compile and maintain project documentation and issues log.

• Coordinate implementation activities across a broad range of functions and departments.

• Assist in monitoring project schedules and taking corrective action and resolves issues to stay on schedule.

• Schedule and coordinate requests for IT services across the university from a variety of systems to include faculty/classrooms, administrative, student and outside group requests.

• Process and verify billing l support/services across the university via a variety of systems.

• Perform other duties as assigned.

Working Conditions:

Job Location/Working Conditions

• Normal office environment

Physical Effort

• Typically sitting at a desk or table

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Certifications:

No specific certification is required for this position.

Work Experience:

Relevant Experience (2 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

No additional education beyond what is stated in the Required Qualifications section.

Certifications:

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience:

No additional work experience beyond what is stated in the Required Qualifications section.

Skills:

Adaptability, Cross-Functional Communications, Detail-Oriented, Effective Written Communication, File Management, Issue Escalation, IT Development, IT Service Desk, Meeting Facilitation, Microsoft Office, Microsoft Visio, Multitasking, Network Administration, Operating Systems (OS), Oral Communications, Organizing, Planview Enterprise One, Prioritization, Production Environment, Project Coordination, ServiceNow Platform, System Testing, Time Management, Working Independently, Written Communication

Grade

G10-H

Salary Range

$25.47 - $39.49 / Hourly

The salary r