Non-Certified Medical Assistant

Job Overview: This position assists physicians in the examination and treatment of patients, performing a variety of delegated duties under their direction. Responsibilities include interviewing patients, measuring vital signs—such as pulse rate, temperature, blood pressure, weight, and height—and recording information in patient charts. Additionally, the role involves preparing treatment rooms for examinations, maintaining documentation, and ensuring a safe and clean environment.

The individual in this position will be cross-trained to perform duties that enhance efficiency and continuity in patient care, working collaboratively within a team environment with flexibility, motivation, and a commitment to high-quality healthcare.

Job Requirements:

• High School Diploma
• Basic Life Support for Healthcare Providers (BLS)
• EKG proficiency
• Experience with injections and venipuncture
• Ability to perform common lab tests per CLIA guidelines and TriHealth policy
• Up to 1 year of experience in a healthcare setting

Job Responsibilities:

• Maintain a professional image and behavior when interacting with patients, visitors, physicians, and colleagues
• Demonstrate initiative and flexibility in accepting new assignments and learning opportunities
• Exhibit dependability in attendance, punctuality, and timely task completion
• Assist with medical procedures for both adults and children
• Ensure a safe and sterile environment in treatment areas
• Apply knowledge of clean and sterile procedures in the use of medical equipment

Working Conditions:

• Climbing – Rarely
• Hearing (Conversation & Other Sounds) – Frequently
• Kneeling – Rarely
• Lifting (up to 10 lbs.) – Occasionally
• Lifting (up to 50 lbs.) – Occasionally
• Pulling/Pushing – Occasionally
• Reaching – Occasionally
• Sitting – Occasionally
• Standing – Frequently
• Stooping – Occasionally
• Talking – Frequently
• Use of Hands – Frequently
• Color Vision – Frequently
• Visual Acuity (Far & Near) – Frequently/Consistently
• Walking – Frequently
  
   

TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 

Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service 
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community