Senior Manager, Project Management – Austin, Texas (Hybrid)

Senior Manager, Project Management – Austin, Texas (Hybrid)

Are you ready to join a global organization that helps diverse teams stay at the forefront of technology and innovation? Then it’s time to join Western Union as a Senior Manager of Project Management.

Western Union powers your pursuit

As a Senior Manager, Project Management you will facilitate collaboration across various cross-functional technical and non-technical agile teams to drive the delivery of high-quality software solutions and new products that bring business value.

Role Responsibilities

• Works with the Agile Leaders, Project Managers, SCRUM Masters, Technology, Regional, Operations, Care, GTM to define E2E delivery milestones and drive value delivery for our customers.
• Own and drive PI Planning for a specific function with partnership from Product, Technology, Marketing, and other cross-functional leaders.
• Partner with Product team ensuring a large backlog is built.
• Own and drive end-to-end delivery of large-scale initiatives, build roadmaps, project plans with dependencies, Track progress, identify and resolve dependencies, proactively identify risks and mitigate risks, escalate in timely manner eliminating issues by managing and track systemic impediments.
• Ensure Project status is up to date in the system of record, communicate the status at regular intervals to all stakeholders including executive updates.
• Identify communication gaps, handle issues, and provide support to teams balancing opposing priorities.
• Monitor Testing progress ensuring results are reviewed and Facilitate the User Acceptance Testing process, developing rollout plans and procedures.
• Coordinate major feature releases and ongoing delivery of value to customers where multiple teams, are involved in development.
• Responsible for Product Launch approval, ensures each product release has mandatory approval from including Engineering, Product, Global Compliance, Legal, Privacy, Marketing, and business stakeholders.
• Ensure appropriate systems development and project management processes are being utilized.
• Provide expert advice and coaching to leads and teams to ensure best practice execution.
• Communicate role up of project issues and status in a concise, accurate, and professional manner for senior leadership consumption, escalating blocking issues risking milestone delivery.

Role Requirements

• Bachelor's degree in a technical field such as computer science, computer engineering or related field required.  MBA or other related advanced degree preferred.
• Jira, Jira Align and Confluence experience a plus.
• Overall, 10 Years of Experience with proven project management experience
• Experience working in Agile, waterfall and hybrid environment.
• Experience delivering technology and business application solutions in a large-scale, multi-platform systems environment.
• PMP, Agile, SAFE certifications preferred.
• *Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position.

We make financial services accessible to humans everywhere. Join us for what’s next. 

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. 

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/ 

Salary 

The base salary range is $145,000 USD – $165,000 USD per year, total on target compensation includes a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.

Benefits 

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (