Principal Executive Assistant

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Job Category

Corporate Functions

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Department Description:
Salesforce Executive Assistants (EAs) are experienced professionals who support our top executives globally. As strategic partners, they maximize the productivity of our leaders and their teams ensuring they stay focused on company goals while exemplifying Salesforce’s values and high-performance culture. Salesforce EAs apply their skills and tailor their approach to the executive’s job functions, personality, and communication style.
Salesforce’s diverse, supportive culture is eager to welcome another strong contributor to our expanding team to support our new President, Global Strategic Customers & Partners.

Your Impact:
As a Salesforce Principal EA, you will partner closely with the President, Global Strategic Customers & Partners and Chief of Staff, acting as an extension of their leadership to support and enhance their brand, work, and personal commitments. You are a creative problem solver who thrives in a matrixed, global, results-oriented, and values-driven environment. You exercise excellent judgment and maintain confidentiality. Your strong written and verbal communication and administrative and organizational skills enable you to proactively support the President, Global Strategic Customers & Partners, helping maintain a realistic balance among multiple priorities. You excel under pressure in a highly visible role while handling various activities in a fast-paced environment.
Core Responsibilities:

• Complete a broad variety of administrative tasks, including managing an active calendar, completing expense reports, composing correspondence, arranging travel plans, and coordinating office events. Be willing and capable of leveraging technology to streamline tasks and enhance efficiency and productivity.
• Implement a functional personal operating structure that incorporates key timelines and business goals, ensuring efficient task prioritization and management.
• Proactively manage and coordinate the Executive's schedule and priorities to ensure the efficient use of their time and energy.
• Coordinate various meetings and support the Executive's participation in industry events, conferences, and speaking engagements.
• Customize calendar and meeting support based on a strategic understanding of the Executive’s preferences and priorities.
• Implement meeting best practices, assist with preparing materials and setting agendas, and confidently drive the narrative and tone for Executive and administrative meetings.
• Collaborate effectively with employees from other teams within Salesforce and senior executives inside and outside the company.
• Plan travel schedules and bookings for a streamlined experience, ensuring a balance between travel objectives, executive preferences, and cost optimization. Book travel within Salesforce’s policy, considering travel visas, costs, and proper documentation.
• Flexibility to assist with personal tasks and commitments.
• Coordinate and monitor internal projects, ensuring timely progress and resolving issues promptly. Manage multiple tasks and priorities in a fast-paced leadership environment, and consistently meet required timeframes.
• Assist in coordinating the agenda of management team meetings, off-sites, and staff meetings.
• Research, prioritize, and follow up on issues and concerns as requested by the Executive, keeping the Leadership Team advised when appropriate.
• Act as a “barometer” to sense and communicate issues within the environment to the Executive.
• Complete critical tasks with a hands-on approach, including drafting materials.
• Establish and maintain internal networks, effectively collaborating and navigating complex, matrixed organizations. Maintain professional and effective relationships with other EAs across the company to ensure smooth communication and coordination.
• Champion early adoption and act as a beta-tester for tools the Executive & Admin Team use. Educate others on using these new tec