Loan Servicing Representative, Auto Remarketing

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About this role:

Wells Fargo is seeking a Loan Servicing Representative to join the Remarketing team within Auto Operations. Members of this team are responsible for the inventory and tracking of Wells Fargo assets that are taken to auction.

Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Perform moderately complex administrative, transactional, or operational support tasks
• Enter data into Wells Fargo systems with precision
• Review inventory reporting for accuracy and follow up as needed
• Communicate with cross-business units, auto auction vendors, and other third parties
• Review, research, analyze, problem solve, and process moderately complex issues
• Regularly adapt to changes in processes and procedures
• Ensure compliance with all federal, state, client, and company policies, procedures, and regulations
• Identify opportunities for improvement within the department and recommend solutions
• May assist in the development, review, and revision of department policy and procedures
• Escalate non-routine questions to more experienced individuals

Wells Fargo only considers candidates who are presently authorized to work for any employer in the United States and who do not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States.

Required Qualifications:

• 2+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Ability to accurately document account information and achieve high quality standards
• Systems experience to include CARs, iTop, iRepo, Auto IMS or the equivalent
• Ability to negotiate, influence, collaborate, and facilitate issue resolution with both internal and external parties
• Knowledge and understanding of risk and compliance
• Ability to prioritize work, meet deadlines/service level agreements (SLAs), achieve goals, and work under pressure in a dynamic and complex environment
• Ability to communicate confidentially and professionally with all levels, both within the line of business and with external business partners
• Excellent verbal, written, and interpersonal communication skills             
• Intermediate Microsoft Office skills
• Knowledge and understanding of auto policies and procedures
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Strong organizational, multi-tasking, and prioritizing skills

Job Expectations:

• Willingness to work onsite at location listed
• Ability to work additional hours as needed
• This position is not eligible for Visa sponsorship
• This position offers a hybrid work schedule
• Relocation assistance is not available for this position

Position Location:

• 2501 S Price Road – Chandler, Arizona 85286

Posting End Date: 

19 May 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those