Senior Analyst Application Reliability

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Technology Product & Platform Management

Job Sub Function:

Reliability Engineering

Job Category:

Scientific/Technology

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description:

Are you adept at Site Reliability Engineering and passionate about enhancing the reliability of global healthcare applications and platforms? Do you have a passion for data and a curiosity about delving into code, architecture, and operations? If you're keen on demonstrating Artificial Intelligence and new-age technologies like Generative AI in improving IT Applications, and possess a strong focus on operations including incident management, SLA, and SLO, this role is perfect for you.

We are looking for engineers who aspire to resolve operational challenges by developing innovative solutions. Our primary objective is to optimize existing systems and introduce automation across infrastructure, applications, deployment, release, and operations. The role also involves improving IT product quality through proactive measures, automating reliability checks, and collaborating closely with business partners and vendors to deliver high-quality, reliable commercial applications.

As a part of the Commercial Reliability team, you will be at the forefront of technologies interacting with the full breadth of Commercial Platforms and Technologies. You will be working with hard-working, driven, excited individuals who believe that providing world class products is critical to providing the best health care products in the world.

Key Responsibilities:

• Embrace an SRE approach to enhance production systems' reliability and performance.
• Partner with customers, developers, architects, and product owners to automate solutions and strengthen Commercial Application frameworks.
• Enhance the lifecycle of IT Products from design, deployment to operation, and continuous improvement.
• Ensure critical systems remain operational by measuring and monitoring availability, performance, and system health.
• Conduct pre-production validation through design consulting, software platform development, capacity planning, and production readiness reviews.
• Innovate through code extension, debugging, and automation to boost reliability and operational velocity.
• Collaborate globally with technologists to build and maintain robust services and relationships.

Qualifications

Education:

• Bachelor’s Degree in Computer Science or a related technical field is helpful.

Experience and Skills:

Required:

• 2-3 years of experience in a relevant technical field is required.
• Proficiency with cloud-based infrastructure (AWS, Azure, etc.) is preferred.
• Experience with technologies in the commercial stack, such as Hadoop, Teradata, Spark, Hive, and more, is required.
• Familiarity with algorithms, data structures, complexity analysis, and software design is advantageous.
• Ability to advocate for sound software design and architectural decisions is a plus.
• Understanding of Scrum and Agile software development methodologies is beneficial.
• Strong debugging, optimization skills, and experience in task automation is preferred.
• Demonstrated independence, flexibility, interpersonal skills, and customer focus is a must.
• Proven ability to cultivate and manage partnerships and customer relationships as a technical service manager is essential.
• Maturity, good judgment, influential ability, analytical talent, and leadership are crucial for success.
• A detailed problem-solving mindset, coupled with excellent interpersonal skills and a sense of ownership and drive, is required.

Join us if you're excited to work with versatile, passionate individuals dedicated