Lead Control Management Officer - Digital Control

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About this role:

The Strategy, Digital, and Innovation (SDI) team forges the strategic direction of Wells Fargo, designs and delivers our digital banking foundation and provides common capabilities across the bank that continues to transform our business models to meet the evolving needs of our customers. The investments we are making will help the company deliver an innovative digital banking experiences making it easier for customers to achieve their financial goals.

Wells Fargo is seeking a Lead Control Management Officer to lead control activities within Strategy, Digital, and Innovation Consumer Digital Banking division. The Officer is accountable to the SDI Control Director and SDI Business Leaders for ensuring the business consistently implements front line risk and control programs, including regulatory and enterprise risk programs.  

In this role, you will:

• Manage self-identified, audit, and regulatory issues from identification to closure in accordance with issue management policy and regulatory expectations

• Drive iterative development of risk identification, assessment, and control documentation through the execution of the Risk and Control Self-Assessment (RCSA) program

• Lead and influence partnerships with Consumer Digital process owners by consulting on process excellence and providing risk management expertise

• Engage in process identification and mapping, control identification and enhancements, and the development of quality control/assurance activities with process owners

• Provide routine risk and control updates and coordinate with business partners on submissions to risk committee, executive weekly reporting, and monthly business reviews

• Monitor moderately complex business specific programs, and provide risk management consulting to support the business in designing and implementing risk-mitigation strategies

• Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area

• Develop and implement risk monitoring and risk reporting processes and controls

• Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations, and provide guidance in developing and implementing risk-mitigating strategies

Required Qualifications:

• 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience performing risk and control self-assessments

• Issues management experience

• Experience identifying, documenting and implementing controls in a digital/financial service and enhancing deficient controls.

• Experience with digital platforms and capabilities, preferably in an agile SDLC environment

• Experience in consumer banking, commercial or commercial investment banking

• Ability to recommend process improvement and enhancements to the control environment

• Ability to apply knowledge and understanding of banking regulations, compliance, policies, processes and procedures

• Identify, evaluate and design controls to limit risk exposure in business processes

• Meet deadlines timely with quality deliverables through establishment of business engagement routines, prioritization and follow up skills

• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment

• Hands on, self-starting style; demonstrated ability to execute and achieve targeted results and develop and manage associated goals and plans

• Strong leadership skills with the ability to interact, escalate concerns, and lead discu