Global IT - CRM Consultant

The Opportunity

Join our Global Digital Technology Team and be part of our Consumer Intelligence & CRM projects in collaboration with different Business stakeholders.

What you'll get to do

•    Leading and steering the CRM projects and operations in close collaboration with Business stakeholders, CE, Global CRM Business analysts, Architect & Integration Manager, internal Brand’s PMs and external consulting agencies.
•    Leading the CRM operations team, looking for continuous improvement. 
•    Understanding of IT architecture, integration patterns, and databases.
•    Managing multiple stakeholders.
•    Managing the implementation and rollout of the CRM capabilities and other strategic and Commercial projects to deliver the highest possible business value for Puig.
•    Participate on the CRM vision, strategy, and roadmap in alignment with business goals and internal consumers’ needs.
•    Ensure that the GCRM Business strategy is translated into tasks for development, serving as a liaison between GCRM and Operations as well as Digital & Retail team.
•    Prioritizing CRM requirements to ensure the product delivers unique value.
•    Taking the IT ownership of the CRM Ecosystem, covering the whole life of the end consumer, Loyalty, Reporting, Consumer Service, etc.
 

We'd love to meet you if you have

•    +5 years in a similar position.
•    Experience working in a global organizations and heterogenic environment, with ability to build relationships and manage stakeholders at every level.
•    Strong development and architecture experience on Cloud platforms, API development and Integrations.
•    Experience in developing on and integrating CRM platforms.
 

A few things you'll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package