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Patient Advocate Cabarrus Emergency Department
Advocate Aurora HealthUnited Statesfull_timeVerifiedPosted 27 May 2026
💰 $64,000/yr($42,000/yr – $64,000/yr)
About the role
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
11am-11pm full time
Pay Range
$21.85 - $32.80Essential Functions
- Provides guests with assistance throughout the facility: directions, patient locations, location of hospital amenities.
- Communicates in a courteous and effective manners; ensures the information is communicated in a clear and precise manner while confirming the guests understanding of the information provided; listen to complaints with a calm, composed and positive demeanor.
- Gives personal attention, takes personal responsibility and uses teamwork when providing guest service; responds promptly to patient, family and staff requests; assists in the identification of patient and family needs and secures appropriate referrals, solutions and services to the identified needs; may include services for patients and families under the Americans with Disabilities Act (ADA) and those with limited English proficiency (LEP); considers and utilizes the most cost-effective measures to meet these needs and improved customer service.
- Supervises waiting rooms as requested; Maintains
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