Manager - Business Process Technology

This person is responsible for consulting with Finance partners in order to evaluate and recommend financial technology solutions that will facilitate the accomplishment of the business goals. Analyzes the business strategy, operations, and current technology architecture in order to develop options for new technologies that will optimize the company's financial functions and business processes. Provides consultation regarding solutions planning, impact analysis, risk assessment, and budgeting. May provide financial analysis to determine ROI/ROA of proposed solutions. Requires a bachelor's degree. Work is highly independent. A specialist on complex technical and business matters.   Typically requires 7 years of related experience.

• Updates and improves end user training manual covering credit, accounts receivable, including collections and disputes, and cash applications processes.
• Conducts new hire training and refresher training for established users on Oracle system, other related applications, and third-party software and service providers.
• Establishes, trains, and leads financial services power users group, which serve as front-line troubleshooters for end users to ascertain root cause of issues, including process, training, or technical and system to facilitate quicker resolution with user and information technology.
• Works with acquisitions and other projects during implementation phase to ensure smooth transitions for both systems and processes.
• Acts as key functional and technical liason with key financial services third-parties, including Experian, Credit Risk Monitor, and Bill trust.
• Researches, learns, and facilitates enhancements to Oracle and other key financial services systems.
• Develops business cases for quality assurance testing.
• Ensures implementation of changes or new products meet business requirements.
• Conducts functional, and technical reviews and walks-through of IT design documentation with development and design team members.
• Conducts LEAN initiatives focused on standardized processes company-wide and supporting process infrastructure. 
• Creates quick reference guides for completed projects to support on-groing training and learning.

 

Experience:

• 3 years of Oracle EBS applications, including AR, credit management, and advanced collections required, 5 years preferred.
• 3 years of credit, including analysis of customer financial data and third-party credit agency information, and collection required, 5 years preferred.
• 3 years of computer system applications, Microsoft Office, including Outlook, PowerPoint, and Excel, Experian, including customer financial data or equivalent required, 5 years preferred.
• 2 years of project management experience required, 4 years preferred

Education:

• Bachelors’ Degree in Finance, Accounting, Business, or Information Technology is required

Skills:

• Strong written, oral communication and interpersonal skills with a positive disposition is required.
• Strong problem-solving skills with solution-oriented philosophy.  Adept at conducting research into system related issues is required.
• Ability to analyze workflow/processes in order to provide excellent service to internal and external customers is required.
• Ability to work independently to prioritize both job tasks and multiple requests from internal customers and cross-functional partners is required.
• Ability to work effectively with management and build strong business relationships with other functional areas to support mutual goals and objectives is required.
• Ability to research, learn, understand, and apply new technologies is required.
• Ability to mediate between functional business and information technology teams is required.
• Willingness to travel and be available during non-core working hours for urgent issues is required.

 

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This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.
For eligible positions, compensation may also include participation in a bonus or sales compensation plan paid according to achievement against sales targets and/or business objectives. Depending on the role, equity and other forms of compensation may also be provided as part of a total compensation package. In addition, Wesco offers a full range of benefits such as paid time off, medical/dental/vision insurance, and retirement savings plans for eligible employees. More information about benefits is available