Journeyman Computer Systems Engineer (SCOM)

Overview

GovCIO is currently hiring for a Journeyman Computer Systems Engineer with specialized expertise in System Center Operations Manager (SCOM) to support a mission‑critical U.S. Coast Guard program.This is an onsite, temporary full‑time position (6‑month assignment) with the possibility of conversion to a permanent role, based in Alexandria, VA.

Responsibilities

• Deploy, configure, and maintain SCOM environments to support enterprise‑wide infrastructure monitoring.
• Develop and optimize monitoring rules, alerts, dashboards, and custom management packs.
• Perform daily monitoring, system health checks, and performance analysis to ensure operational availability.
• Troubleshoot SCOM agent issues, alerting inconsistencies, and platform performance problems.
• Implement SCOM updates, patches, and routine maintenance activities.
• Integrate SCOM with other enterprise systems and monitoring solutions.
• Collaborate with infrastructure, network, cybersecurity, and application teams to enhance observability.
• Develop PowerShell scripts to automate monitoring tasks, reporting, and configuration management.
• Produce detailed technical documentation, including configuration standards, procedures, and system diagrams.
• Generate and analyze SCOM reports to support compliance, capacity planning, and operational decision‑making.
• Provide technical guidance and support to IT teams regarding SCOM capabilities and monitoring best practices.

Qualifications

High School with 6 - 9 years (or commensurate experience)

Required Skills and Experience 

 

• Certifications: DoD 8570 IAT Level II (e.g., Security+ CE, CySA+)
• 5+ years supporting or administering SCOM in large enterprise or DoD environments.
• Proven experience in SCOM infrastructure management, tuning, and management pack customization.
• Strong understanding of Windows Server platforms (2012–2025), Active Directory, DNS, and Group Policy.
• Proficiency with PowerShell for monitoring automation, reporting, and troubleshooting.
• Understanding of enterprise architecture, system integrations, and performance monitoring principles.
• Familiarity with SQL Server databases used for SCOM operations and reporting.
• Ability to diagnose issues across servers, networks, agents, and applications.
• Skilled in developing comprehensive technical documentation, SOPs, and architectural diagrams. 

Clearance Required: Active Secret clearance

 

Preferred Skills and Experience 

• Experience supporting DoD or U.S. Coast Guard environments.
• Azure Administrator Associate, Windows Server Hybrid Administrator Associate.
• Knowledge of Azure Monitor, Log Analytics, or hybrid cloud monitoring solutions.
• Familiarity with other Microsoft System Center tools (MECM/SCCM, SCVMM, Orchestrator).
• Understanding of networking fundamentals, SNMP, and performance counter‑based monitoring.
• ITIL experience supporting incident, problem, and change management.
• Strong communication skills, able to present technical findings to varied

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

 

What You Can Expect

 

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview

• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to