Senior Applied Scientist – AI Evaluation

This team plays a crucial role in directing Microsoft 365 and the Experiences + Devices group (E+D), both of which are central to the Company's mission to empower individuals and organizations to achieve more. Our objective is to foster a data-informed culture by equipping the Experiences + Devices group with actionable insights to guide their decisions. This initiative represents a significant opportunity to deliver impactful information that will improve operational efficiency, drive empowerment, and support Microsoft’s success in the evolving AI landscape.

We are looking for a seasoned Senior Applied Scientist – AI Evaluation who will lead evaluation of Copilot chat and other canvas AI responses and drive quality improvement across a wide variety of products like Office, Teams and Outlook.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Apply state of art GenAI techniques to understand and evaluate Copilot usage and satisfaction.
• Collaboration with Researchers, engineers, product managers to derive sophisticated metrics that will drive product quality and sentiment.
• You will need to triangular data from various sources and help in sensemaking.
• You will be involved in the full product building lifecycle including hypothesis development, product building and experimentation.
• Embody our culture and values.

Qualifications

Required Qualifications:

• Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 4+ years related experience (e.g., statistics predictive analytics, research)
  • OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research)
  • OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 1+ year(s) related experience (e.g., statistics, predictive analytics, research)
  • OR equivalent experience.
• Experience building agents and or chat based AI systems.
• Experience working on large scale computing systems like COSMOS, Hadoop, MapReduce and/or similar systems.
• Experience with programming skills, e.g. Java, C#.
• Familiarity with deep learning toolkits, e.g. CNTK, TensorFlow.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

• Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 6+ years related experi