Staff Software Engineer

Senior Software Engineer (Staff)  – Austin, TX (Hybrid)

Are you a great developer who can help a transforming engineering team?  Do you want to be at the forefront of shaping our global platforms through the standardization and simplification of multiple complex interfacing platforms?  Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Senior Software Engineer!

Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position, including student visa.

Western Union powers your pursuit. 

In this critical role, you will utilize your skills and innovation to lead the planning, design, implementation, and maintenance of our enterprise-wide payment platform, spanning both on-premises and cloud environments. This role requires a deep understanding of application, database, and infrastructure design principles, and a passion for building scalable, secure, and high-performance systems.

You will collaborate with engineering, product teams, external payment processors, and cross-functional stakeholders to deliver complex solutions that drive business value through new product capabilities, operational optimizations, and technological innovation. You will also support a research and development function to explore emerging technologies and recommend enhancements to the platform.

Role Responsibilities

• Lead the design and development of scalable, secure, and high-performance payment solutions across cloud and on-prem environments.
• Collaborate with global engineering teams, product managers, and external partners to define and deliver complex, multi-tier solutions.
• Champion customer experience, product quality, performance tuning, and continuous improvement.
• Design and develop backend applications using layered architecture, ensuring clear separation of concerns across business logic, data access, and integration layers to support scalability, maintainability, and performance.
• Apply Agile methodologies and maintain high test coverage (80%-unit, 70% integration).
• Conduct engineering studies and provide strategic recommendations for platform enhancements.
• Troubleshoot and resolve application issues in collaboration with operations and technical teams.
• Contribute to technical documentation and ensure alignment with emerging standards and best practices.
• Communicate effectively with global partners and cross-functional teams.

Role Requirements

• Bachelor’s or master’s degree in computer science, Engineering, or a related field—or equivalent experience.
• 6+ years of experience in software engineering and architecture.
• Strong communication skills and experience working with global teams.

• Proficient in backend development using Java, Spring Boot with experience building RESTful APIs and working with JSON, XML, OAuth2, JWT

• Hands-on experience with relational and NoSQL databases (e.g., Oracle, PostgreSQL, Redis), and familiarity with cloud platforms like AWS, Kubernetes, Terraform, CI/CD (Jenkins, GitHub Actions)
• Comfortable with Version Control & Collaboration tools like Git, GitHub/GitLab, Jira, Confluence), and monitoring/logging tools such as Dynatrace, Grafana, and ELK Stack.

• Experience with Agile, Scaled Agile, and other development methodologies.
• Ability to lead technical discussions and drive architectural decisions.

• Strong problem-solving skills, ability to triage technical issues and drive resolution with cross functional teams. Thrives on working under pressure in a fast-paced multi-project environment. 
• Have proven experience in working with a team of engineers and Service providers in a geographically. distributed structure

Pluses include:

• The following experience are considered pluses:  EAI products from TIBCO, IBM, Oracle, MuleSoft, WSO2, JMS, Kafka, middleware technologies and event based/Rule based platforms.

• Hands-on experience integrating with banks, acquirers and processors in an ecommerce environment.
• Proficiency in English and Spanish, with the ability to read, write, and translate documentation and communications fluently in both languages.

We make financial services accessible to humans everywhere. Join us for what’s next. 

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and terr