SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60049357

Requisition No: 844230 

Agency: Children and Families

Working Title: SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60049357

 Pay Plan: Career Service

Position Number: 60049357 

Salary:  1598.53 Biweekly 

Posting Closing Date: 01/14/2025 

Total Compensation Estimator Tool

Senior Human Services Program Specialist

Hybrid Position- Training and Quality Assurance Specialist

Position is Regionwide

 

Duties and Responsibilities

This is highly responsible and professional work which includes the assessment of training needs, development, coordination, and presentation of professional training program activities, and assistance in the administration or monitoring and technical assistance activities developed to assure program consistency and uniformity at the service area level for the Northeast Region, Program Office. 

DUTIES and RESPONSIBILITIES

Duties include but are not limited to the following:  

Plans, organizes and conducts in-service/policy update/pre-service training which is designed to provide an employee in Economic Self-Sufficiency the basic program knowledge required to administer a variety of programs.

Utilizes and develops supplemental material for core training packages from the Central Program Office by analyzing, evaluating, and understanding the skills, attitudes, background, abilities of the available program personnel and then selecting the most appropriate training delivery system. 

Designs supplemental training programs to meet specialized in-service training needs, including appropriate curricula and supportive material.   

Provides consultation, technical assistance, on-site visits, assistance in problem resolution, follow-up evaluation and training, etc. to Economic Self-Sufficiency supervisors and specialists.  

Provides assistance to the service area management staff in interpreting and implementing statewide policy and procedure.   

Assists in the implementation of the annual quality management and assurance plan in conjunction with other Economic Self-Sufficiency staff. 

Reviews case records for compliance with Disability Determination policy.  

Serves as a liaison between the Economic Self-Sufficiency Program Office and the Office of Education and Training. 

Participates in the region decision making process by recommending changes in region program policy to ensure conformity with statewide policy, procedures and guidelines established by the Secretary.

Performs other related duties as required.

 

EXAMPLES OF JOB CHARACTERISTICS

Provide Consultation and Advice to Others

Providing consultation and expert advice to management or other   groups on technical, systems-related, or process related topics.

Making Decisions and Solving Problems

Combining, evaluating, and reasoning with information and data   to make decisions and solve problems. These processes involve making   decisions about the relative importance of information and choosing the best   solution.