Assistant Clinic Manager

Assistant Clinic Manager (ACM) 

Location:  Southlake, TX

Job Type: Full-time 

Overall Assistant Clinic Manager Compensation Package: $25/hr - $29/hr + Bonus Opportunities (This is what you can expect to be paid in this role. The range considers factors such as years of relative experience, Skin Laundry tenure, cost of living/geographical area and clinic volume).

Southlake Compensation Package: Based on the above, an incoming Assistant Clinic Manager can expect to be brought in between $25.50/hr - $27/hr base + bonus opportunities, with the opportunity to grow from there.

Schedule/Availability: Clinic Operating Hours (as posted on website *subject to change) including mall holiday extended hours and weekend availability. 

Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed. 

Physical Requirements & Environmental Conditions: 

• This work is performed in a retail environment and requires the ability to walk short distances and stand for long periods of time. 
• Must have the ability to lift and carry inventory and move clinic equipment. Regularly required to reach, crouch, kneel, bend, twist, push, pull, and carry up to 25lbs. 
• Frequently talking and listening to clients in person and on phone.  
• Requires the ability to operate standard office equipment such as phones, keyboards, computers, and touch screen devices.  
• Specific vision abilities required by this job include close vision, depth perception, color vision, and ability to adjust focus. 

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About This Exciting Role: 

Skin Laundry is growing & glowing! We have multiple new clinics opening across the US! We're looking for laser focused Assistant Clinic Managers to lead our sales strategies and day-to-day management of one of our Skin Laundry clinics.  As Assistant Clinic Manager, you’re a key team member who inspires and leads by example. You will partner directly with the Clinic Manager to support all aspects of successful sales & retention strategies, customer service-related initiatives, and clinic operations.  You will help ensure that the clinic team is motivated to create an energetic and passionate experience for our clients. As an ACM you are a caring leader and must have the ability to make informed decisions, solve problems thoughtfully, and effectively lead the store when the Clinic Manager is not present. 

Reports To: Clinic Manager 

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Responsibilities Include:  

Sales & Retention 

-Create curated client experiences 

-Present & promote customized laser facials best suited for current and perspective clients’ personal skincare needs.  

-Discuss the importance or the skin care protocols & products suggested by the medical team. 

-Establishes and maintain effective client retention processes. 

-Celebrate the success of the clients' results. 

 

Financial Accountability  

-Partners with Clinic Manager in meeting & exceeding revenue goals set for clinic. 

-Use KPIs and propose action plans to elevate client experience. 

-Plan and operate within the approved budget. 

-Adjust staffing levels according to policy and standards. 

 

Supporting Store Operations Success