Bank Regional Retail Manager

Description

Come join the American Bank of Commerce team to find out why our employees love community banking and the ability to serve our customers in our local communities.

Job Summary:

We are seeking a highly motivated and experienced Regional Retail Manager to join our team. The successful candidate will be responsible for managing retail personnel in the West Texas market, ensuring exceptional customer service, and promoting all of the Bank's products and services. The  Regional Retail Manager will be responsible for implementing best practices, tracking performance efforts, and growing our retail customer base.

Responsibilities:

- Manage retail personnel in a specific market with an emphasis on communicating goals and tracking performance efforts for the market

- Ensure exceptional customer service is provided by all retail personnel

- Promote all of the Bank's products and services to customers

- Cross-sell products and services to grow our retail customer base

- Implement best practices to improve customer service and sales performance

- Continuously staff and manage retail personnel with an emphasis on customer service

- Monitor and analyze market trends to identify opportunities for growth

- Collaborate with other departments to ensure seamless customer experience

If you are a results-driven individual with a passion for customer service, sales, and people, we encourage you to apply for this exciting opportunity. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth within the organization.

Benefits vary based on employment status and position but can include: 

· Medical, Dental, Vision, Telemedicine

· Paid Time off, Paid Volunteer Time, and Paid Holidays

· Flexible Spending Account, Dependent Care FSA

· Basic Life and AD&D Insurance, Voluntary Life and AD&D

· Long-Term Disability

· 401k Retirement Plan

· Recruiting Referral Bonus

· Employee Stock Ownership Plan

· Gym Membership Reimbursement Program

Requirements

- Bachelor's degree in Business Administration, Finance, or related field preferred

- Minimum of 5 years of experience in retail banking, management, or related field

- Proven track record of managing retail personnel 

- Excellent communication and interpersonal skills

- Strong leadership and team management skills

- Knowledge of banking products and services

- Ability to work in a fast-paced environment and adapt to change

EEO/AA/Background Disclaimer: 

If you are unable to submit your application electronically, you may contact the Human Resources Department at 806-775-5000 so that we may assist you. Our Company assures that all applicants for employment and all of its employees are given equal consideration based solely on job related factors, such as qualifications, performance and availability. Such equal consideration applies to all personnel actions, including, but not limited to, recruitment, selection, appointment, job assignment, training, promotion, merit increases, demotion, termination, pay rates and fringe benefits.

The company commits to a rigorous and planned effort to encourage men and women of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other non-job-related characteristic to find happy, vital and productive job fulfillment at all levels of our company.

Qualified applicants will be required to have a drug screen in addition to background, credit, and reference checks.