Senior Sales Executive

 

About us

At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

Win as One. Delight Customers. Deliver Great Outcomes. 

 

About the team

Join our truly dynamic environment where you're challenged every day, fostering growth and adaptability. Experience a strong team environment where victories and occasional setbacks are shared, promoting camaraderie and resilience. Engage in an honest, transparent culture that cultivates high performance and mutual trust. Pursue challenging yet achievable targets, offering the opportunity to earn bonuses monthly. Be a part of a business driving transformation in the ecommerce fulfillment market, contributing to meaningful change. Benefit from real-time training, coaching, and mentoring provided by experienced leaders and supportive colleagues, empowering continuous learning and development.

What will you be doing?

You will engage with new users of Packlink PRO solution, understanding their business and their objectives and managing the on-boarding, success and satisfaction of our clients that rely on Packlink PRO to power their core business processes. Our Sales Executives are the client's first point of contact and are responsible for the successful training, on-boarding and adoption of our new users, driving best practices, product adoption and revenue for Packlink PRO. You will also be responsible for managing the sales process from proposal all the way through to onboarding. You will be hungry to develop your sales skills and technical understanding of how shipping processes work. We want you to communicate regularly and proactively with internal stakeholders and provide constructive and actionable feedback for the benefit of our users. If you are passionate about delighting, acquiring and retaining customers and want to be part of high-tech platform that is loved by its customers, we’d love to talk to you.

• Investing a lot of time (4-5h) speaking by phone with our potential customers.
• Selling Packlink PRO to the Spanish ecommerce market.
• Managing a pipeline of inbound sales leads.
• Growing Packlink PRO’s client base in Spain through our partner relationships.
• Product demonstrations. 
• Advocating internally for product improvements

What are we looking for?

• A minimum of 3 years of previous experience in a sales and customer facing role.
• A coachable mentality that is always striving to improve.
• Proactive, well-organised, and strong attention to detail.
• Entrepreneurial spirit and excited about being in an agile environment. 
• Native Spanish speaker.
• Proficient at managing frustration and staying composed in uncomfortable, challenging situations.
• Great skills for communication and phone selling process.
• Embraces change and feedback on a regular basis.
• Basic understanding of e-commerce, shipping, and/or B2B SaaS products

What will make you stand out?

• Experience in the sales SaaS company department.
• Multi-cultural communication skills.
• Experience as a Salesforce user.

What do we offer?

• 💸 Clear and transparent compensation plan. We will discuss the indicated range with you in the first recruiting call to ensure that we are on the same page. 
• 📦 99% discount on your personal shipment orders via Packlink.pro
• 💙 Up to 150 USD/year to match your NGO donations! We are happy to support your initiatives by duplicating the amount donated.
• 😊 Volunteer day. You can take 1 day off per year to participate in volunteering activities! We will love to see some pictures in our slack!
• Referral Fee 🔗 We need your support in hiring top-class talent! We offer a referral bonus of 1k-3K, depending on the complexity of the role and the hiring process.
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