Administrative Assistant, Technology Support Services

IMPORTANT APPLICATION INSTRUCTIONS:

• Upload Resume or Curriculum Vitae for automatic population of information to the application.
• The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application.
• Review information and double-check all fields containing information that the system parsed – the software is intelligent, but you need to verify that the data is accurate.
• In the “My Experience” section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents.

Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application.

Job Description

SUMMARY:

Reporting to the Director of the Feliciano School of Business Technology Support Services, the School of Business is seeking part time (up to 20 hours/week) per diem assistance to support the administrative and operational functioning of SBUS Technology Support Services. Responsibilities include coordinating staffing logistics, overseeing procurement and budget processes, and managing facilities-related operations. The Administrative Assistant also supports departmental communication by preparing and distributing announcements, updates, and other IT-related information. Through strong organizational skills, professionalism, and attention to detail, the Administrative Assistant helps maintain the effective daily operations of SBUS Technology Support Services. 

PRINCIPAL MAJOR DUTIES AND RESPONSIBILITIES:

• Handle help desk walk-up, email, and phone support requests.
• Schedule Feliciano School of Business communal spaces (multipurpose room, labs, studios, study lounges).
• Determine technological needs for events based on requester details and room requirements.
• Align event needs with staff skills and schedules to provide optimal resources.
• Coordinate with procurement on vendor contract renewals, troubleshooting vendor issues, and paying invoices for IT purchases.
• Ensure vendor compliance with local, state, and federal regulations.
• Facilitate license agreements between vendors and the institution’s legal office.
• Monitor departmental budgets and spending, review expenditures against available funds, and project future costs to ensure budget accuracy and fiscal responsibility.
• Management retains the right to add or change job duties at any time.

QUALIFICATIONS:

REQUIRED: 

• Bachelor’s degree from an accredited college/university
• At least two years of experience providing administrative support in a fast-paced, challenging environment
• Demonstrated experience supporting budget tracking, procurement, or financial processes
• Excellent oral and written communication skills
• Strong interpersonal skills and the ability to interact effectively with faculty, staff, students, vendors, and campus partners
• Proficiency in Microsoft Office Suite, specifically in Excel
• Strong organizational and time management skills, with the ability to multitask and meet deadlines
• Ability to work both independently and collaboratively in a team-oriented environment
• Strong spreadsheet and data management skills

PREFERRED: 

• Experience working in a higher education environment, preferably within an academic or technology services department
• Familiarity with university financial systems such as Workday

PROCEDURE FOR CANDIDACY
Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instructions.

Salary Range

$25.00-$30.00 Hourly

The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance. For further details, please visit: https://www.montclair.edu/human-resources/benefits/   

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