Senior AI Engineer

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

POSITION SUMMARY

CVS Health Digital is looking for hands-on, passionate people who want to join a high energy and growing team to make a difference in customers’ lives and who want to be on the forefront of digital innovation that aims to reinvent what a pharmacy and a health care company can be in the digital world. CVS is seeking an experienced Senior AI Engineer to design and implement scalable AI-driven applications. This Senior AI Engineer should have experience with LLMs, RAG, fine-tuning, and related AI/ML domains. Additionally, this Engineer should be skilled in programming languages such as Python, and proficient with cloud-based AI platforms and frameworks. The role requires strong analytical thinking, a deep understanding of model training and evaluation, and the ability to translate business requirements into technical solutions that deliver measurable impact.

Responsibilities for the Role

• Design, develop, and maintain both front-end interfaces and backend services with AI capabilities
• Create and manage RESTful APIs and integrate AI services such as LLMs, embeddings, and document parsing tools
• Extract, transform, and analyze large datasets to enhance product features and user experience
• Implement highly optimized machine learning pipelines with quantized models for legacy hardware
• Ensure high code quality through rigorous testing, code reviews, and debugging
• Proactively solve technical issues and contribute to all phases of the development lifecycle
• Stay updated with emerging technologies and incorporate them into our operations where beneficial

REQUIRED QUALIFICATIONS

• 5+ years of overall Software Development experience with at least 1+ year developing AI/NLP solutions using LLMs
• 3+ years of Python (or similar) development skills with experience in working with CSV/JSON/XML input formats
• Familiarity with cloud-based LLM services such as Google Vertex AI, Azure OpenAI
• Experience fine-tuning LLMs / SLMs
• Experience with Retrieval-Augmented Generation (RAG) is a plus
• Experience with data processing, data analysis, and building data pipelines
• Solid understanding of rule-based processing and data-driven content generation

PREFERRED QUALIFICATIONS

• Experience with lightweight local development for AI proof-of-concepts
• Prior work on e-commerce, retail, or marketing content generation
• Deploying applications on cloud infrastructure such as Azure, GCP
• Building scalable cloud solutions
• Familiarity with databases (SQL, NoSQL)

EDUCATION

Bachelor’s degree or, equivalent experience (HS diploma + 4 years relevant experience)

BUSINESS OVERVIEW

Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.  Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.  We strive to promote and sustain a culture of diversity, inclusion and belonging every day.  CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.  We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

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