Global Partner Experience Program Manager

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Job Summary

Responsible for global management of the Equinix Marketing Development Fund (MDF) Program.  The MDF Program Manager plays a critical role in the global execution and management of the Equinix MDF Program. This role is critical in aligning partner marketing efforts with channel sales objectives by leveraging the global MDF program. This role requires a strategic mindset, a data-oriented approach, and a strong ability to collaborate with cross-functional teams to deliver measurable results.

Responsibilities

• Management of the Marketing Development Fund (MDF) Program including creation and ongoing management of MDF Program Guide, internal and external training, communications to internal and external stakeholders, comprehensive program reporting and global MDF budget management

• Management of MDF Program tool and related services including development of reporting, tool enhancements, supervising audit and governance processes and partner payments executed via MDF Program tool

• Develop MDF strategies including “in-a-box” marketing plans and manage budgets to increase adoption and utilization of MDF program while maximizing overall return of investment

• Drive global consistency through collaboration and alignment with Regional Partner Marketing and Global Partner Experience peers to develop and execute consistent MDF Program processes, positioning and messaging to support; including localization when required

• Enhance partner experience and maximize ROI through consistent monitoring and measurement of MDF Program and tool utilization; identify gaps and create programs/campaigns, tactics to fill those gaps, and provide regular reporting to key stakeholders

• Lead internal global communication efforts to drive alignment with and awareness of MDF Program and global partner performance with kay stakeholders

• Serve as Global Partner Experience prime for reseller partners to maintain overall reseller community acumen; Engage with Channel Sales leaders and Regional Partner Marketing Managers to participate in quarterly business reviews supporting alignment

Core Competencies

• Communication: Clear and concise written communication tailored for internal and partner-facing outputs

• Organization: Highly structured and dependable; skilled at tracking deadlines and coordinating across multiple workstreams in a fast-paced environment

• Data-oriented approach: analytical mindset with the ability to interpret data and derive insights

• Collaboration: Works well with multiple stakeholders and adapts to changing priorities

• Adaptable: ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively

Specific Skills

• Program Management: Proven experience managing all aspects of global MDF program including execution, reporting, governance and compliance

• Budget Management: Proficient in managing global MDF budgets with regional allocations

• Tools Proficiency: Familiarity with Salesforce, PowerPoint, Smartsheet, Excel and MDF platforms such as Ansira, Channel Mechanics or Zinfi

• Sales Enablement: Create tools and content that improve channel sales and partner understanding and impact

• Content Drafting: Capable of drafting clear, concise copy for marketing assets and sales enablement tools to support MDF Program execution

• Competitive & Market Research: Ability to gather and s