Head of Insurance Sales & Operations

🚕 Are you keen to work somewhere that’s stimulating and friendly, with loads of opportunities for growth and plenty of freedom to make a real impact? This could be the place for you! Trusted by the world's leading platforms - Uber, Uber Eats, Amazon, Bolt, Ola, FreeNow - and pioneering the future of autonomous vehicle insurance, INSHUR is redefining the future of mobility.

We are looking for a Head of Insurance Sales and Operations to join us at INSHUR! This role is Remote or Westlake,CA but would include regular quarterly catch team meetings at one of our hubs in New York City 🗽, Westlake ⛰️, Dallas ⭐, so be ready to travel.

You’ll be working on re-inventing insurance in exciting markets across multiple territories including the UK 🇬🇧, US 🇺🇸, and the Netherlands 🇳🇱, with plans to expand into new European countries. Supported by (and reporting to) the Insurance Director, you'll be joining a friendly US team of 100 who believe in delivering highly innovative, data-led, sustainable insurance products by challenging everything they know about insurance. 

We value high performance and care deeply about making INSHUR a place where everyone is building something special, that we can all be proud of, while enjoying the ride.

What you'll do

As a Head of Insurance Sales and Operations, you will own our US Insurance Operations and Sales including sales strategy, operational efficiency, P&L management, and team leadership, playing a critical role in shaping the future of our US business.

You’ll be working on:

Driving Comprehensive Business Strategy: Develop and execute a comprehensive business strategy for US operations and sales, translating company-wide goals into measurable Objectives and Key Results (OKRs).

Owning the Full P&L: Own the full P&L for the US insurance business, using data-driven analysis for forecasting, managing budgets, and controlling costs to ensure profitability and sustainable growth.

Cultivating Sales Excellence: Guide a high-performing sales team by setting ambitious targets and developing data-driven sales strategies. You will implement performance metrics and track progress against Key Results to drive revenue growth.

Spearheading Operational Improvement: Oversee all operational aspects of the business, using data analytics to identify and lead continuous improvement initiatives that enhance efficiency, reduce costs, and improve the customer experience.

Building and Developing Talent: Recruit, train, support and develop a talented team of insurance professionals, fostering a culture of accountability, collaboration, and high performance.

Ensuring Cohesive Strategy Outcomes: Collaborate with other departments, including Marketing, Product, Pricing, Underwriting and Finance, to ensure cohesive outcomes by aligning departmental efforts.

We’d love to hear from you if you have…

…these essentials to thrive in the role:

Insurance Leadership Expertise: Proven experience driving operational direction, growth, and accountability across US markets.

A Data-Driven & Results-Oriented Mindset: A strong ability to use data and analytics to inform decisions, track performance, and drive accountability. Experience with performance frameworks like OKRs is essential.

Mastery of P&L Management: A proven record of overseeing full financial performance, including meeting and exceeding targets.

Deep Market Expertise: Expert knowledge of US insurance products, distribution channels, and the regulatory landscape, ideally including Commercial Auto.

Expert Change Management: The ability to inspire transformation and drive success in fast-paced, dynamic environments.

Executive-Level Communication: Excellence in negotiation, collaborating and engaging diverse stakeholders, and delivering executive-level presentations.

Unwavering Integrity and Ethics: A style that models professionalism, accountability, trust, and the highest ethical standards.

Strategic Vision: A knack for combining strong business acumen with forward-thinking strategies to capture key growth opportunities.

You’ll love it here if you: 

💡 Thrive navigating ambiguity and finding clarity in uncertain situations.

👏 Take pride in being accountable and owning your responsibilities.

🚀 Enjoy in a fast-paced environment where change happens quickly.

🤖 Enjoy innovating with AI and other technologies to find creative solutions.

🔧 Are solutions-focused and driven to overcome challenges.

💪 Embrace resilience and