Field Sales Development Representative

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Field Sales Development Representative

About MarketStar: 

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. 
 
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. 

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!   

About the Field Sales Development Representative: 

This role focuses on acquiring new customers and expanding the company's client base by identifying potential leads, engaging with prospects, and demonstrating the benefits and features of the platform. Additionally, you will provide personalized consultations to help businesses understand how the platform can meet their specific needs, assist with onboarding and initial setup to ensure a smooth transition. This role may also involve maintaining relationships with existing clients to encourage retention and upselling additional services or features.

Location: FL – (Tampa area) 

What will you do? 

• Research and identify potential leads, initiate contact, and build relationships with prospective clients.

• Make outbound calls and visit prospects within the territory to generate new business and strengthen existing accounts.

• Serve as a product and service advocate by building interest, recommending solutions, and delivering compelling value propositions.

• Conduct product demonstrations and presentations to showcase the platform’s features and benefits tailored to each client’s needs.

• Assist new clients with store setup and configuration, ensuring a smooth transition and optimal use of the platform.

• Maintain ongoing relationships with existing clients to ensure satisfaction, address concerns, and promote retention.

• Identify opportunities to upsell additional services or features and cross-sell related products to enhance the client experience.

• Gather and relay client feedback to the product development team to support continuous improvement.

• Perform other duties as assigned.

What will you need to succeed? 

• Proven track record in sales, preferably with SMB’s in the tech or e-commerce industry and/or digital-ad space. 

• Excellent verbal and written communication skills, with the ability to listen, assess needs and effectively convey complex information. 

• Strong customer service orientation with the ability to build and maintain positive client relationships. 

• Proficient with Microsoft Office, familiar with e-commerce platforms and Salesforce.com or other CRM tools. 

• Ability to understand client needs and provide effective solutions to meet their business goals. 

• Strong organizational and time management skills to handle mul