Phlebotomist

Company Description

International SOS Government Medical Services, Inc. delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services, Inc., headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

Job Description

A. Overall Purpose of the Job 
This position will support the US Department of Veterans Affairs Critical Staffing Program. The person in this 
position will represent International SOS Government Medical Services, Inc. and provide services outlined 
below:
International SOS Government Medical Services, Inc. is looking for an individual who is an experienced
phlebotomist to safely provide on‑site phlebotomy and specimen processing for VA Bedford beneficiaries 
across inpatient, outpatient, and Emergency Department (ED) settings, including “stat,” “as soon as possible” 
(ASAP), and timed collections. Ensure positive patient and specimen identification, safeguard paper and 
L4-TMS-H010.2-Job description
Effective Date: 6/26/2024 Version 1.00
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For Internal Use Only
electronic patient information, and deliver patient‑centered, professional service that meets or exceeds Clinical 
and Laboratory Standards Institute (CLSI), Joint Commission, College of American Pathologists (CAP), 
Veterans Health Administration (VHA), and VA standards set forth in the Performance Work Statement 
(PWS).
B. Key Responsibilities 
• Perform patient phlebotomy across inpatient, outpatient, and Emergency Department (ED) settings, 
including stat, ASAP, and timed draws.
• Process specimens and prepare send‑outs in accordance with laboratory procedures.
• Positively identify patients prior to collection and specimens prior to testing or aliquoting; maintain 
complete and accurate labeling.
• Safeguard electronic and paper patient information per VA privacy and security requirements.
• Identify, document, and resolve collection or processing issues; escalate per policy when required.
• Deliver patient‑centered, professional service to avoid complaints; meet Acceptable Quality Levels 
(AQLs).
• Participate in continuous Quality Assurance (QA) and Quality Improvement (QI) activities; attend 
Laboratory Quality Improvement meetings and laboratory staff meetings; complete required QA/QI 
documentation.
• Document care and activities in the VA Electronic Health Record (EHR) in accordance with VA policy; 
refer all record‑release requests to the VA Release of Information department.
• Comply with patient‑safety and infection‑control standards; report patient‑safety events within 
twenty‑four hours, using required forms and follow‑up.
• Sign in and out; ensure accurate hours reporting as directed by the Laboratory Manager or designee.
• Maintain compliance with standard infection‑control measures and Occupational Safety and Health 
Administration (OSHA) Bloodborne Pathogens training; maintain immunizations.
• Meet AQLs for positive patient and specimen identification, information security, specimen 
collection/processing/send‑out preparation (errors and near‑misses), missed orders/specimens, and 
complaints. 
• Completes required organizational compliance education, including assigned requirements that are 
client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory 
bodies.
This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not 
specifically li