Senior Product Designer, Merchant

<h3>Company Description</h3><p>Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to home or to the office. Our local commerce platform makes it easy for customers to order whatever they need on one app, for merchants to make additional sales, and for couriers to make meaningful earnings flexibly. To enable this, Wolt develops a wide range of technologies from local commerce platform to retail software and financial solutions, as well as operates its own grocery stores under the brand Wolt Market. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 27 countries today, 23 of which are with the Wolt product and brand.</p><p><em>Wolt not only offers great apps to customers and partners, but is also developing a broad range of technologies and solutions. Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of minutes, in the customer’s own language.  </em></p><p><strong><em>So, why work at Wolt?</em></strong></p><p><em>At Wolt, we’re about getting things done. You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.</em></p><p><em>The behind the scenes of Wolt is run by an awesome bunch of over 700+ planners, builders, designers and data crunchers. We call ourselves Product+, as we’re the very core of Wolt’s products, tools and platforms. To build our products, we work in over 60 cross-functional, independent and autonomous teams. Teams are made up of a mix of talented individuals: engineers, designers, data scientists, analysts, and product leads. Each team takes ownership for solving customer problems in the best possible way.</em></p><p><strong><em>Our Commitment to Diversity, Equity &amp; Inclusion</em></strong></p><p><em>We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.</em></p><p><em>Join us today to build Wolt together.</em></p><p><em>#LI-EH2</em></p><h3>Job Description</h3><p>We are looking for a seasoned Product Designer to join the Merchant mission! Here we focus on making Wolt an integral part of our Merchants’ daily lives in all the 25 countries Wolt is active in. We provide our business partners within retail and restaurant business with tools and automations that are useful, efficient, and delightful to use. This is an integral part of Wolt, to grow and empower local economies.</p><p>This role is perfect for someone who has mastered the craft of turning insights into beautifully designed products, who can inspire organisations through prototyping and storytelling to ensure their final work has maximum impact for Merchants.</p><p><strong>You’re a great fit for this role if you:</strong></p><ul><li>Are passionate about delivery and how it can impact people's lives for good.</li><li>Can concept on the fly and collaborate with anyone to get things done.</li><li>Have empathy for your audience and can anticipate user needs.</li><li>Are a good communicator and comfortable working with different stakeholders from operational to technical teams</li><li>Thrive in a fast-paced organisation.</li></ul><p>📍This role can be based in one of our tech hubs in Helsinki, Berlin or Stockholm, or you can work remotely anywhere in Finland, Sweden, Germany, Denmark, and Estonia. Read more about our remote setup <a href="https://blog.wolt.com/hq/2021/03/23/new-remote-setup-at-wolt-product-work-from-anywhere-in-finland-germany-denmark-estonia/?_gl=1*1spku7f*_ga*MTI0NDgzMTIwNi4xNjU3Njk4NDM4*_ga_CP7Z2F7NFM*MTY2ODUwNDQzOS43NS4xLjE2Njg1MDU2MzcuNDQuMC4w">here</a>.</p><h3>Qualifications</h3><p><strong>What you’ll do:</strong></p><ul><li>Listen carefully. The better you understand our users problems the better your solutions will be. It’s important for us to know we are solving for real people and not just the loudest voice in the room.</li><li>Collaborate across teams. You’ll partner closely with product, engineering, and business folks to find elegant but practical solutions to design challenges. You’ll provide the thought leadership to inspire and develop the right design direction. Together, you’ll solve problems and come up with solutions that delight our users.</li><li>Imagine the way forward. You’ll take full ownership of your work, and be responsible for every last detail, every step of the way.</li></ul><p><strong>Who