Desktop QA Engineer

<p>We are looking for an experienced Quality Engineer to work on our client applications, to ensure our products are of the highest quality and reduce our time to market. </p> <p>Why engineers love working with us:</p> <ul> <li>We embrace technology: We work on the latest technologies with some of the most brilliant minds in the field.</li> <li>We test heavily: We don't leave things to luck. We test our products to ensure quality delivery.</li> <li>We do shift-left testing: We provide a test plan as soon as the sprint begins to develop tests first, so we can find bugs early in the process.</li> <li>We run fast: Tests should provide meaningful feedback in a short amount of time and be stable at all times.</li> </ul> <h2>Who you are</h2> <p>You are a problem-solver with experience in collaborative teams that deliver results. You embrace change, ask critical questions, and speak up if you notice an imbalance in effort and impact. With a growth mindset, you are collaborative, open to feedback, and willing to share knowledge and mentor others.</p> <h2>What you'll do</h2> <ul> <li>Review and advise developers on what and how to test new features</li> <li>Conduct exploratory manual testing on new features</li> <li>Automate the end-to-end test scenarios </li> <li>Run impact analysis to understand risks and how to mitigate them</li> <li>Take initiatives in improving our testing coverage across the product</li> <li>Contribute to the automation traceability metrics </li> <li>Advise the development team to place the automating tests in CI/CD pipeline </li> <li>Oversee all aspects of quality assurance. Establish metrics, apply industry best practices, and develop new tools and processes to meet quality goals.</li> <li>Identify, document, and track bugs, from discovery to resolution</li> <li>Stay current on new technologies and ensure components are designed for testability</li> </ul> <h2>What you'll bring</h2> <ul> <li>At least 5 years of total experience in Quality Engineering roles</li> <li>Proven skills in automating e2e tests</li> <li>Demonstrated experience in developing and executing test plans, scripts, and procedures </li> <li>Analytical skills to determine and improve development deliverables' testability and find root causes and solutions for detected issues.</li> <li>The capability of supporting product management in user story refinement, especially in defining acceptance criteria</li> <li>Detailed and effective verbal and written communication skills, ability to influence others</li> <li>Nice to have, but not required</li> <ul> <li>Experience working in c++ or a similar language</li> <li>Experience working with desktop applications</li> </ul> </ul> <h2>Success metrics</h2> <ul> <li>Quality: Drive down our defect escape rate</li> <li>Coverage: Define, track, and increase our testing coverage</li> <li>Velocity &amp; efficiency: Reduce our testing cycle time</li> <li>Testing environment stability: Ensure the stability of our test environment</li> </ul> <h2>How we'll support you</h2> <p>We believe in fostering an environment that empowers decision-making at all levels. Our culture is rooted in the inverted pyramid approach, where the engineers, who have a deep understanding of the product and the customers, are the ones who have the knowledge and the authority to make impactful decisions.</p> <ul> <li>We prioritize treating every team member with respect and promote open and constructive feedback, ensuring a culture of trust and transparency</li> <li>We encourage learning through experimentation and provide a safe space for everyone to learn from their experiences</li> <li>Our managers are dedicated to facilitating career growth and creating an environment that attracts and supports talented engineers</li> </ul><h3><strong>Benefits</strong></h3> <p>Health and happiness go hand in hand, and we make every effort to support our team members in all facets of their lives—both inside and outside the office. Learn more about our<a href="https://www.expressvpn.com/jobs#benefits"> employee benefits</a> by visiting our careers page.</p> <h3><strong>Before you apply</strong></h3> <ul> <li>At the moment, we do not sponsor visas in the <strong>EU</strong>. For <strong>Hong Kong</strong>, we require at least two years of working experience and a university degree in a related field. For<strong> Singapore and the UK</strong>, we can only sponsor visas for mid-career or above.</li> <li>Please upload your resume as a <strong>PDF</strong> and do not include any salary or compensation information in it.</li> </ul> <p><em>ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execut