Unit Coordinator - Per Diem

Melrose/Wakefield Hospital, part of the Tufts Medicine system, has been offering the highest quality and accessible healthcare to the local community for over 130 years.  With two hospital campuses, Level III Trauma Center, Level III Special Care Nursery, Breast Health Center, Cardiovascular Center and over 20 locations and 50 specialties, Melrose/Wakefield Hospital offers many opportunities to grow your career.

Job Overview 

This position coordinates the flow of patient activity and information on the unit/practice areas, based upon currently approved policies and procedures recognized by the hospital.  This position, under the direction of clinical leadership, performs a variety of clerical duties, is a liaison to all departments, and is a communication link between patient care, customer service, and the unit.   

If you are passionate about providing care in your local community, come join our team!

Hours: Per diem schedule, flexible/various hours.

Location: Melrose/Wakefield Hospital - 585 Lebanon St, Melrose, MA 02176.

What We Offer: 

• 403(b) retirement plan with hospital match
• Opportunities for growth  
• Tuition reimbursement
• Free on-campus parking

Job Description 

Minimum Qualifications: 

1. High school diploma or equivalent. 

Preferred Qualifications: 

1. One (1) year of customer service experience in a healthcare or customer facing setting.

2. Associate's degree.

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.  Other duties and responsibilities may be assigned. 

1. Remains in constant communications with admissions on the status of all patients including transfers, admissions, discharges, bed changes, bed cleaning request, and possible changes through the shift.   

2. Responsible for review of bed assignments and relaying this information to clinical staff.   

3. Receives, greets and directs patients, visitors, physicians, and hospital personnel arriving on or calling a patient care unit in a manner consistent with service excellence expectations and hospital standards of behavior. 

4. Initiates, assembles and maintains patient charts on the assigned unit in appropriate, functional order according to hospital policy.  Files pertinent data in appropriate patient’s record.  Prepares charts for Medical Records upon discharge. 

5. Prepares and maintains medical records, in accordance to hospital standards and policy, including labeling patient name on admission forms, filing all paperwork in medical record, sorting EKG’s, x-rays, pathology reports, operative notes, progress notes, consultations, etc., for current, discharged, and transferred patients. 

6. Labels patient names and updates bed boards, bedside charts, and computer information, including diet, condition, allergies, height and weight of new and current patients. 

7. Transcribes physician orders to appropriate information sites which may include: Sorian, nursing kardex, MAR (medication administration record), intervention sheet, diet sheet and other documents utilized