Senior Product Manager, Identity & Access Management Platform

WHAT IS BOX? 

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

Box's customers collaborate on highly sensitive content including personally identifiable information, intellectual property, and critical business data. As cyber threats continue to grow, ensuring this content remains secure is paramount.

We are seeking a Senior Product Manager to join our Security product team and lead the development of Box’s secure identity platform. In this role, you will own key internal platform capabilities such as authentication, authorization, session management, and token handling. Additionally, you'll shape customer-facing features such as SSO (Single Sign-On) integration with identity providers (IdPs) and MFA (Multi-Factor Authentication). Your work will enable secure access for millions of users while driving Box's continued leadership in secure content management.

WHAT YOU'LL DO

• Define and execute the strategy and roadmap for Box’s identity platform, including:
  • Platform capabilities such as authentication, authorization, session management, and token handling
  • Security features such as login experiences, SSO, and MFA
• Collaborate with application teams and other platform teams to align on priorities and use cases
• Conduct market research and competitive analysis to inform product decisions
• Partner with Design and Engineering teams to develop new capabilities and enhance existing features that deliver measurable customer value
• Collaborate with GTM teams such as Marketing, Sales, Solutions Engineering, Customer Success, and Product Support to communicate product value, identify key use cases, and unlock new business opportunities
• Work with Analytics to define key success metrics, track adoption and usage, identify gaps, and make data-driven decisions
• Work with Business Development to identify opportunities to accelerate business, such as integration with technical partners, acquisition of new technologies, etc

WHO YOU ARE

• 5+ years of experience as a product manager, including at least 1 year managing SaaS products
• Experience with identity-related products or features such as SSO, MFA, or passwordless login at scale is highly desirable
• Bachelor's Degree or higher in Computer Science, Engineering, Business, or related fields
• Proficient technical understanding and ability to collaborate effectively with engineering teams
• Effective communication with the ability to engage diverse audiences including developers, customers, and executives

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!