Assistant Manager II (39618)

Mission Contribution:

To ensure the efficient and cost effective operation and stewardship of the Goodwill retail store to maximize profitability and increase employment and/or training opportunities.

Function:

Under the team leadership of the Director of Store Development or the Store Manager, the Assistant Manager is responsible for all aspects of operating a donated goods retail store.

Essential Functions:                                                                                                                                                   

1. Ensures World Class donor and customer service. 
2. Trains, develops, supervises and evaluates team members within the framework of Goodwill policies and procedures and job descriptions. 
3. Must be able to conduct hands-on training and be proficient and meet the physical requirements in the performance of every store job.  Must be a hands-on leader, personally involved in every area of the operation of the store.
4. Operates the retail store within budgeted expense to revenue ratios and donor value. Meets daily sales and processing goals.
5. Responsible for good stewardship of all donations, through proper handling and processing of incoming donation flow in and out of the retail store in accordance with Agency policies and procedures.   
6. Personally checks the WESA reports, and register journals.  Routinely audits register tills during business hours.  Ensures there are individual cash drawers for all cashiers and that cash is counted before a cashier’s shift begins and after the shift ends.
7. Manages payroll to meet sales and profit goals.  Responsible for the review, audit and approval of time sheets.
8. Responsible for securing assistance and/or manpower to meet the maintenance needs of the store.
9. Responsible for the security and safety of the store. Reports all accidents and injuries of team members, trainees, and customers and reports any safety, security, unusual incidents or loss prevention issues to the Risk Management Department immediately.  
10. Responsible for ordering and maintaining supplies and all other agency property in a secured manner in accordance with established budget and Agency practices.
11. Ensure the following statistical counts are completed in an accurate and timely manner:

• Donor counts                            n        Bank deposits
• Cash counts                              n       Apparel hang counts
• Rotation counts                       
• Salvage                                                           

1. Works with the Director of Risk Management to maintain compliance with Commission on Accreditation of Rehabilitation Facility standards.
2. Keeps abreast of product knowledge, industry trends, and competitive pricing through comparative shopping of competitors (e.g. full or discount retail, consignment, and se