Customer Service Assistant

Company Description

About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description

Overview:
We are seeking a friendly and reliable Customer Service Assistant to support customer interactions and daily operations. This entry-level role is ideal for individuals who enjoy helping others and working in a team environment.

Responsibilities:

• Assist customers with general questions and service needs

• Provide courteous and professional support

• Help resolve basic issues and escalate when needed

• Support team members with daily tasks

• Maintain a positive service environment

What We Offer:

• Paid training provided

• Entry-level opportunity with growth potential

• Supportive, team-oriented workplace

Qualifications

• Strong communication skills

• Customer-focused attitude

• Reliable and professional

• No prior experience required

Additional Information

• Competitive salary ($47,000 – $50,000 per year)

• Growth and professional development opportunities

• Supportive and creative work environment

• Exposure to high-level events and projects

• Opportunity to grow within a dynamic and expanding company