Communications, Assistant Director
EYAbout the role
Location: Denver, Boston, Houston, San Antonio, Los Angeles, Sacramento, San Diego, Seattle, Salt Lake City, Milwaukee, Atlanta, Miami, Tampa, Jacksonville, Charlotte, Nashville, Chicago
Join our Brand, Marketing and Communications (BMC) team and you’ll directly support and promote our brand and reputation. Through internal communications, public relations and corporate communications, you’ll provide a wide range of marketing and communications services to internal and external audiences. These include current and future clients, our current and future employees, alumni, regulators, the media and the communities within which we operate.
The opportunity
You’ll have the opportunity to execute strategic communications efforts used to inform and motivate various internal and/or external audiences on behalf of the respective service line, industry segment, functional practice, geographical area, public relations or other focus area in the Americas. You’ll create and implement a broad range of communication deliverables across multiple channels, allocate appropriate resources, manage deliverable timelines, measure effort success, while working in conjunction with the communications leader and senior leadership. The subject matter of these communications will cover a broad spectrum, ranging from markets and industry insight directed toward clients, to talent initiatives and people programs aimed at strengthening the firm culture, to public relations.
Your key responsibilities
You’ll be expected to create, develop and manage scope and schedule for moderate to complex communications projects for both internal and external audiences. You’ll plan and assign resources to associated tasks and deliverables as appropriate and manage resources and tasks based on project plans. You’ll collaborate with the communications leader to develop plans designed to effectively communicate strategic objectives and initiatives and present complex ideas and anticipate potential objections. You’ll leverage experience, insight and creativity to influence others to consider innovative solutions. You’ll anticipate and communicate ramifications of decisions and issues to project stakeholders and present alternatives when obstacles and objectives arise.
Skills and attributes for success
- Ability to cultivate and maintain strong relationships with internal project stakeholders, manage project stakeholders’ expectations and build trust with journalists and other media outlets
- Adept at creating strategic, targeted and impactful communications for leadership to inform, inspire and motivate various internal and external audiences
- Ability to draft, obtain approval for and execute messaging through a variety of channels including webcasts, podcasts, videos, social media, newsletters, firmwide meetings, presentations, emails, daily news, weekly chronicles, intranet, voicemails and thought leadership
- Possess relevant market insight respective to your function and a comfort level working across service lines, industries, function areas and client groups
- Strong understanding of environmental factors affecting the firm, the practice and our markets
To qualify for the role, you must have
- Seven-plus years of experience; communications experience is required
- Bachelor’s degree with a marketing or communications major or equivalent experience
- Excellent written and verbal communication skills (including presentations) as well as listening and interpretation skills
- Must be able to articulate complex subject matter in a straightforward, concise and easily digestible manner for broad audiences
- Demonstrated teamwork and leadership skills, including the development of others
- Possesses poise and confidence to professionally interact with all levels of leadership
- Strong project and time management skills
- Must be able to prioritize multiple projects and adapt to changing deadlines
- Strong organizational skills, time management skills, attention to detail and quality.
Ideally, you’ll also have
- Ability to team in order to understand the goals and objectives of leadership as determined from discussions within markets or the respective functional practice/internal clients’ network and synthesize messages (client service, ope
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