Program Coordinator (SSP IV)

Full-time temporary position available on or after November 10, 2025 and ending on or before November 9, 2026 in Student Leadership, Engagement & Belonging. Appointment will be made for one year from date of hire with the possibility of reappointment and/or becoming permanent based on budget, department needs, and job performance.

Under general supervision, the Coordinator supports and leads Registered Student Organizations and Greek Life, which offers students opportunities to connect with peers and explore interests through co-curricular involvement. The coordinator provides guidance to student-led groups and supports engagement, leadership development, and university event processes while encouraging a sense of community and belonging through campus involvement.

The Coordinator delivers individualized advising, workshops, academic and personal success interventions, and referrals to campus and community resources. Will serve as a key point of contact for participants navigating campus systems and accessing academic, leadership, and wellness resources. Additionally, will manage caseloads or cohorts, collaborate with campus and community partners, and support student success through strategic planning, program assessment, and data-informed decision-making. Responsibilities also include maintaining records in systems to ensure accuracy and compliance. In addition to their assigned focus area, the Coordinator also supports department-wide programs, events, and initiatives as needed.

This role may also serve as a lead or “working supervisor” for support staff or interns including but not limited to mentoring students, lead and direction of student assistants, and contributing to the daily operations of the center.

• Lead the conceptualization, planning, coordination, and continuous enhancement of identity-based and equity-centered student success initiatives.
• Develop, coordinate, and maintain a diverse set of programs and services tailored to address student engagement, retention, and holistic development.
• Coordinate and administer programs, events, and projects.
• Facilitate student involvement in campus life. Plan and organize work requirements and tasks within assigned areas of responsibility.
• Determine work priorities and select desired methodology from alternative approaches.
• Handle unusual situations without advice or instruction, solving problems, and making decisions that impact other staff and departments.
• Perform major program analysis responsibilities for an entire division.
• Collaborate with cross-divisional partners to align services with campus-wide equity goals and system-level student success initiatives.
• Provide oversight for daily operations, including service delivery, scheduling, and logistics.
• Monitor and manage program budgets, procurement processes, and expenditure tracking.
• Supervise, mentor, and evaluate student assistants, interns, and support staff.
• Develop and maintain documentation, operational standards, and workflows.
• Maintain secure records of student services, outcomes, and engagement.
• Support strategic planning and reporting in collaboration with divisional leadership.
• Contribute to accreditation and grant reporting efforts.
• Ensure compliance with university and CSU policies.
• Provide information, guidance, and advocacy to support students’ academic progress, well-being, and sense of belonging.
• Assist students in problem-solving and decision-making, and help them navigate institutional processes and barriers.
• Provide support to students experiencing personal, academic, or systemic challenges.
• Advocate for individual and group student needs with university administrators, faculty, and staff.
• Engage in high-level problem-solving with students in complex or sensitive group situations.
• Serve as a knowledgeable resource and case manager for high-need and underrepresented students.
• Develop and lead comprehensive evaluation frameworks to assess program quality and student outcomes.
• Conduct studies and surveys and prepare reports with recommendations based on results.
• Review existing and proposed policies, practices, and organizational structure and propose revisions as needed.
• Provide guidance for major installations of new procedures or systems.
• Make recommendations involving broad areas of policy formulation and administrative action.
• Develop thorough and extensive written materials for student learning and staff training.
• Prepare internal reports, annual assessments, and institutional effect