Manager, Risk Communications Consultant

Recruiting: VA - McLean, United States of America, McLean, Virginia

Manager, Risk Communications Consultant

JOB RESPONSIBILITIES

• Build a deep understanding of internal clients’ business and objectives, stakeholders, differentiators, potential risks and opportunities

• Partner closely with clients and cross-functional partners to develop and implement a range of communications strategies and creative solutions 

• Build and maintain trusted relationships with cross-functional teams, clients, and leaders 

• Exhibit comfort navigating ambiguity and change; support change management efforts  Be a subject matter expert and consultant, providing sound communications guidance and recommendations to clients

• Write and edit communications from a range of internal sources

• Ensure that communications tell an articulate, consistent story, providing the right context and level of detail

• Drive and/or collaborate with appropriate partners on marketing, communication activities, and events

• Apply data-driven, analytical thinking to create effective communication strategies

• Leverage internal channels to support communications and tactics 

• Exhibit excellent judgment; understand, identify and effectively navigate potential risks and sensitivities 

• Be a self-starter who enjoys working in a fast-paced, highly collaborative environment

• Be an outstanding communicator and presenter, both written and verbal

Measure impact and support process improvement 

• Ensure all work is executed through a lens of strategic impact and measurement 

• Identify new opportunities to institute best practices and governance

• Develop and maintain deep fluency and expertise in relevant external trends impacting the business and its peers

To be successful in the role, you must have:

• Ability to be a self-starter and problem solver who enjoys working in a fast-paced, highly collaborative environment

• Excellent written and verbal communication skills

• Experience with a variety of communication channels (gmail, Zoom, Slack, etc.)

• Proven ability to manage multiple tasks and work effectively with multiple constituents, including peers, executive and management, and partners

• Exemplary organizational skills, analytical talent and attention to detail

• Ability to self-motivate, think creatively to integrate problem-solving and structured thinking

• Draws from experience to apply sound judgment decisions and recommendations 

• Ability to pose insightful questions, listen to others and learn

• Openness to regular and candid feedback

Basic Qualifications

• Bachelor’s degree or military experience

• At least 5 years of experience in communications, marketing, or public relations

Preferred Qualifications 

• Previous communications experience focusing on diversity, inclusion and belonging

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

 
No agencies please
 
Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.
 
All qualified applicants will receive consideration for employment without regard to gender, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status protected by applicable national, federal, state or local law.
 
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
 

Capital One offers a comprehensive, competitive, and inclusive set