Principal Product Manager

Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.

In Cloud + AI at Microsoft, we are developing technologies that will revolutionize how people interact with each other and their environments. Artificial Intelligence (AI) such as Azure OpenAI is at the heart of Digital Transformation, sweeping through every business and every industry on the planet. At Microsoft AI, our mission is “Amplifying human ingenuity with intelligent technology” and we are doing so by building the most innovative AI Platform services to help businesses digitally transform, by integrating cognitive services to their high value use cases to achieve more through the power of AI. The Azure AI Platform Core product team builds the AI product and platform that powers the most demanding workloads at Microsoft like Office, Bing, and Cognitive Services as well as accelerating the digital transformation of customers on Azure using flagship LLMs from leading Generative AI model creators. Our goal is to make Azure AI the best platform for building GenAI apps, offering the best choice of LLMs.

We are looking for an experienced product manager who can navigate the complexity of a diverse model portfolio on Azure. As a Principal Product Manager, you will need to prioritize requirements and drive investments to make Azure a great platform for hosting Generative AI models. You will need to figure out the right business and commerce models for all stakeholders involved. Someone who has demonstrated strong customer obsession, and the ability to create clarity in highly ambiguous situations. Someone who can challenge assumptions and create consensus for a product path to help us become the best LLM platform in the world. Someone who can represent the public face of Generative AI at Microsoft across the industry. You will own and run cross-functional programs and lead customer and internal stakeholder relationships across feature and product teams. You are front-and-center with the world’s leading brands representing the AI platform core engineering team in support of their digital journey, empowering them to accelerate their value and achieve more.

We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

The role involves collaborating closely with key customers, partners, and feature teams to solve complex platform problems at scale. Responsibilities will include:  

• Navigate the complexity of a diverse model portfolio on Azure, prioritizing investments to make Azure a great platform for hosting Generative AI models.
• Engage with key customers and partners to understand their needs and challenges and provide feedback and guidance on best practices and solutions 
• Drive product requirements definition, product planning and product design (including writing PRDs) of new features and enhancements 
• Collaborate with key roles including core team of engineers, applied researchers, and others to deliver full Microsoft value to customers  
• Communicate effectively with internal and external stakeholders, including senior leadership, engineering, research, marketing, sales and support 
• Anticipate, identify, and mitigate blockers to customer success goals  
• Share actionable insight, learnings, feedback to drive continuous improvement
• Embody our Culture and Values

Qualifications

Required Qualifications: 

• Bachelor’s Degree AND 8+ ye