Senior Manager, Vertical Risk | Retail Bank

West Creek 5 (12075), United States of America, Richmond, Virginia

Senior Manager, Vertical Risk | Retail Bank

We’re Changing Banking for Good by supporting our customers in their financial moments that matter, protecting our customers from financial threats, and protecting our position in the marketplace.  Vertical risk advisors work through unstructured problems and manage change while demonstrating superior problem-solving skills, strong business judgment, and executive presence.  This role will support Marketing, Analytics and Product Strategy (MAPS).

If you have the passion to Protect our Customers and Protect our Bank, we need you!  

Responsibilities
As a Senior Risk Manager, you will:

• Inspire and empower a team of 2-5 vertical risk advisors

• Advise and consult with self-directed teams to help develop well-designed products, practices, and processes

• Establish and maintain positive working relationships with product owners, process managers, compliance advisors, legal counsel, auditors, and other risk managers

• Manage multiple tasks independently to meet deadlines

• Coordinate work between multiple areas and engage in multiple work streams, simultaneously; leveraging/influencing business partners to drive outcomes

• Effectively work in non-linear space and bring structure to deliver on our well-managed agenda

• Oversee risk event remediation impacting customers stemming from process breakdowns or other problems and  develop permanent corrective actions

• Support second line of defense assurance reviews, internal audits, and regulatory exams
   

General Qualifications

Successful Senior Risk Managers in our culture are:Innovative, adaptive, and inclusive

• Exceptional  verbal and written communicators

• Able to blend strategic and tactical thinking and creative and analytical reasoning

• Creative, outside-the-box thinkers who have a customer-backed problem-solving approach

• Able to identify themes and apply learnings in highly ambiguous contexts

• Collaborative, team players with the ability to navigate and influence organizations

• Passionate about continuously learning

Basic Qualifications

• At least 3 years of financial services risk management experience

• At least 7 years of experience supporting, partnering and interacting with internal business clients

• At least 2 years of people leadership experience
   

Preferred Qualifications

• Bachelor's Degree

• 5+ years of experience in risk management, financial services, technology, or product management

• 3+ years of people leadership experience

• Professional certification (CFE, CRM, CIA)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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