Senior Network Control Manager, EU Amazon Logistics Network Planning

[This role can be based in Luxembourg, London, Munich, Paris, Milan, Madrid]

At Amazon, we are working to be the most customer-centric company on earth, where customers can find and discover anything they might want to buy online. The goal of Amazon Logistics (AMZL) is to build a world class last mile operation, exceeding the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and cost effectively as possible.

We are now looking to hire a passionate, dynamic, analytical, innovative, hands-on and customer-obsessed candidate to support network optimization. The Network Control Manager act as the lead on driving network performance (quality, speed and cost) through projects and network initiatives, and will form a business partnership with first and middle mile stakeholders and operational AMZL Teams.

You will play a key role in developing and deploying network speed initiatives, delivering our vision to improve customer order cut offs and driving great customer experience, as well as in our cost out activities and asset utilization. A significant proportion of role will be identifying and implementing design and process solutions that increase the reliability and consistent delivery of end to end performance, removing defects from the pipeline and deliver a corresponding improvement.

The role will own the approval from senior functional leaders to enable strategies to improve performance and schedule cross-functional resource allocation efficiently and effectively. You will work closely with our Fulfilment Centers and Transportation functions and will be a natural self-starter who is comfortable supporting complex cross functional projects and action plans. You will have a true hands-on approach, the ability to generate solutions, strong process management skills, and be an effective communicator. This position involves regular communication with senior management on network performance, risks and time critical mitigation activities.

In order to be successful in this position, you need to be comfortable interfacing with senior stakeholders as well as driving various functional teams and individuals at all levels of the organization. Keeping an open mind, sense of humor, drive and ambition will help you remain innovative in our culture. This will be an exciting opportunity for you to possess a high level of autonomy, drive real operational improvements while managing a variety of job responsibilities.

Key job responsibilities
This is a programme management role inside the Network Control Team. The candidate will orchestrate the implementation of Large Network Transformation (Peak, Off-Peak and Continuous Improvement Programmes) within the Network Planning Team. It acts as a pivotal function within Network Planning and the EU AMZL Supply Chain Organization by participating in tactical meetings with the partners teams (Amazon Transportation Services & Global Transport Services). They will be responsible for the definition of the Tech and Business Roadmap for team.

About the team
Network Control (NC) aims to design the best network connectivity to support growth, improve speed and ensure the Delivery Station (DS) inbound flow allows for smooth and optimal operations. The team coordinates and drives the strategic network design to increase capacity and/or provide later cut-offs, while at the same time continuously support DS to ensure network health and inbound solve.

We are open to hiring candidates to work out of one of the following locations:

Madrid, M, ESP

Basic Qualifications

- A degree.
- Experience in deep diving operational metrics and problem solving.
- Work experience in Project and Programme Management.
- Work experience within a network planning or logistics/operations management role.
- Experience leading and interacting with cross-functional teams.
- Proficient with Microsoft Excel.
- Advanced proficiency in written and spoken English.

Preferred Qualifications

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
- Advanced or master's degree.
- Relevant experience in delivering executive presentations.
- Relevant experience in organizing effectively and manage multiple tasks simultaneously.
- Relevant experience in communicating effectively, both orally and in writing, as well as ability to think clearly, analyze quantitatively and problem-solve.
- Relevant experience evaluating priorities appropriately, resolving conflict and being able communicate intentions clearly, delivering within time constraints.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based o