Shared Services Data, Analytics & Tools – Payments – Executive Director

Do you enjoy being a hands-on technical leader? You have found the right team! 

As a Share Services Data, Analytics, and Tools Director, you will be a leader within the Strategy & Innovation Office part of the Client Service & Implementations organization. You will be responsible for driving infrastructure and analytics solutions supporting product and process changes across JPMorgan Payments. You will lead a team of technologists specializing in business tech tools like Alteryx, Tableau, Python and SharePoint to build, own and operate the infrastructure and solutions to enable the key objectives of the larger organization. Utilizing your hands-on technical experience and demonstrating your thought leadership, you are able to analyze data, organize and facilitate meetings, present to a diverse cross-functional audience, and have the ability to tie drivers and insights in a meaningful way to help business leaders understand the ‘So What’ behind these numbers. 

Job Responsibilities:

• Develop nimble solutions for data architecture, identifying and building tools to deliver automation and powerful visualizations
• Provide robust analytics and reporting to assist the business in moving forward with data-driven decisions
• Lead Design Thinking processes with an ability to assess requirements from a range of stakeholders and develop scalable and innovative solutions. 
• Drive technical sessions with upstream teams to gather and integrate various data elements into reporting for downstream stakeholders.
• Drive complex multi-stakeholder projects with significant impact to the business end-to-end including defining problem statement and vision, gathering requirements, documentation, training, roll out and support
• Contribute to the development and implementation of best practices, project standards and procedures ensuring consistency and clarity among all partners and stakeholders
• Identify activity drivers and success factors following Six Sigma rigor
• Coach team members on execution of projects across the JPMorgan Payments domain
• Learn new tools and techniques to complete projects, while leading knowledge-share sessions with internal teams

Required qualifications, capabilities, and skills:

• Firsthand development and maintenance experience in Business Intelligence and data analysis tools such as Alteryx, Python, SQL, Cognos, Excel, and Business Objects to create analytic insights for data visualization
• HTML, CSS, and JavaScript in a web design environment (create and overriding SharePoint pages/settings) and retrieving SharePoint list items using REST API
• Experience working with large and disparate relational databases such as HIVE, Impala, Teradata, Snowflake, and AWS Redshift and with Extract, Transform, Load (ETL) tools
• Develop data visualizations and reporting using Tableau for executive-level audiences
• Familiarity with API experiences and design
• Experience delivering complex process improvement and technology initiatives at scale, collaborating with multiple teams / functions, and driving change within large organizations
• Strong presentation skills
• Exposure to strategic planning process including business case development
• Demonstrated experience managing through influence, collaborating with multiple teams, coordinating across different cross-functional initiatives, and reaching consensus with diverse stakeholders
• Superior judgment to mitigate risk and foster an environment with strong controls
• Working knowledge of payments and/or card industry desired

Preferred qualifications, capabilities, and skills:

• 10+ years of related experience in data management, analytics, and strategic reporting
• Data mining skills with applied statistics experience
• Bachelor's degree in quantitative discipline such as engineering, finance, or mathematics
• Advanced degree
• Financial Services or FinTech experience

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We