Storage Infrastructure Manager

About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

NetApp is looking for an experienced, hands-on Storage Engineering Manager to join our Information Technology (IT) team. We are seeking a candidate who can effectively lead a team of Storage Engineers, responsible for managing a wide range of storage products, including ONTAP, StorageGRID, Cloud Insights, OCI, and E-Series, as well as cloud storage services from leading providers like AWS, Azure, and Google – at triple-digit petabytes of scale. At NetApp, the role of the Storage Engineering team is agnostic to the hosting format – whether cloud or on prem. 
In this role, you will have the opportunity to make a significant impact. We are looking for someone who can set clear objectives, devise effective strategies, and achieve ambitious goals. All with a deep understanding of hybrid cloud architectural patterns and storage technologies that span on premise infrastructures and major cloud providers. Your ability to drive results, prioritize customer satisfaction, possess technical acumen, and foster strong relationships both internally and externally will be crucial to success in this position.

Responsibilities

·    Develop a comprehensive storage services roadmap for the organization, aligning with business objectives and requirements
·    Conduct regular assessments and evaluations of storage technologies and solutions to identify opportunities for improvement and innovation
·    Collaborate with key stakeholders to understand their storage needs and requirements and incorporate them into the roadmap
·    Develop and maintain the annual budget for storage services, ensuring alignment with organizational financial guidelines and targets
·    Develop and implement storage capacity planning strategies to anticipate future storage needs.
·    Conduct regular audits and assessments to identify and address storage system vulnerabilities or inefficiencies
·    Plan and execute storage system upgrades, migrations, and retirements in accordance with organizational policies and standards
·    Monitor storage system performance metrics and proactively identify and resolve performance bottlenecks, manage storage utilization, performance, and availability
·    Optimize storage configurations, including RAID levels, disk layouts, and caching mechanisms.
·    Implement and maintain storage tiering strategies to optimize performance and cost-effectiveness
·    Collaborate with application and database teams to optimize storage performance for specific workloads
·    Develop and enforce storage security policies, procedures, and access controls
·    Deploy and monitor storage systems for security breaches or unauthorized access attempts including ransomware protection
·    Collaborate with the Info security team to address storage-related vulnerabilities and threats.
·    Implement and maintain high availability and fault-tolerant storage architectures
·    Develop and test disaster recovery plans and procedures for storage systems
·    Conduct periodic disaster recovery drills and exercises to validate the effectiveness of the DR solutions
·    Lead a team of storage administrators and engineers, providing guidance, coaching, and performance management
·    Foster a collaborative and inclusive work environment, promoting knowledge sharing and cross-training
·    Maintain accurate and up-to-date documentation of storage system configurations, procedures, and troubleshooting guides
·    Provide management with insights and recommendations for storage system improvements and optimizations
·    Ensure proper documentation and knowledge transfer for deployed storage systems.

Qualifications

·    Demonstrate a track record of successfully leading and managing the storage engineering function at scale
·    Possess a deep understanding and expertise in data storage discipline, including data protection and data security
·    Exhibit excellent organizational, verbal, and written communication skills, with the ability to effectively convey complex technical information to non-technical individuals
·    Display the capability to independently prioritize