Senior UX Product Designer, Subscriptions

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

 

About the Team

We believe that great user experiences come from people who have the vision to see the big picture while still maintaining an incredible attention to detail. The User Experience team at Roku is comprised of UX designers, researchers, and writers working collaboratively with our world-class Product and Engineering teams to meet customer needs for a Roku experience that delivers simplicity and delight.

 

About the Role

Roku is looking for an experienced UX Product Designer with strong interaction design skills to lead the design of subscription flows on TV, web, and mobile web for streaming services on the Roku platform. This work will include elements such as subscription bundles, add-ons, deals, and earning and applying Roku credit.

We know your time is valuable, so we love being transparent about our hiring processes.

For this Interaction Design role, we’ll start with a call from your dedicated Roku recruiter. Then you’ll have a follow-up call with the Hiring Manager (Director of UX Design). After that, we’ll ask you to do a 35-minute portfolio presentation to a cross-functional, 4-person panel of designers, researchers, and product managers. In this presentation, we’ll want you to walk us through a couple of projects you’ve done that you’re especially proud of. You’ll tell us what your role was, what your process was, how it turned out, and what you learned from it – showing artifacts from your process along the way. Then you’ll have one-on-one meetings with the panel for follow-up questions and other conversations. Throughout the process, your Roku recruiter will be there for you every step of the way!

For California Only - The estimated annual base salary for this position is between $190,000 - $286,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

 

What You’ll be Doing

• Work closely with Product Managers to identify the problems and business goals that your designs will address
• Design features that help Roku users sign up for subscriptions services quickly and seamlessly, using consistent language and design patterns across platforms
• Partner with experienced User Researchers to gain insight on user needs, and to determine and execute the ideal research methodology to evaluate your designs
• Work with Product Managers, Marketing, and our Machine Learning experts to present the most relevant subscription offers to customers at the right time, and to test multiple variations of your design live to determine which produce the best user and business results
• Collaborate with other Subscriptions-related UX Designers and a dedicated UX Writer to help acquire and retain subscribers
• Own your designs and communicate effectively, articulating your design decisions to colleagues from diverse disciplines
• Give and receive feedback in regular design critiques with your peers and in formal design reviews with UX management

 

We’re excited if you have

• 6+ years of experience as a UX designer
• Experience designing a variety of features that acquire and retain subscribers for a service
• Experience designing for TV is a plus
• A proven track record in interaction design, showing artifacts of the process that help support your design decisions, as well as the business results driven by those designs
• Experience collaborating with product managers, developers, and management to refine design concepts through rapid iterations, meeting the goals of both users and the business
• Hands-on experience working with User Researchers (or conducting User Research yourself) and utilizing the results of that research to shape your designs
• A passion for getting