Job Summary

This position is a program assistant within the Community Engagement section of Public Works and supports community outreach activities for the department's various projects and programs. This position plans, coordinates and administers specific aspects of outreach plans for Public Works projects and programs; coordinates public meetings; works with project managers to track outreach and project progress; updates webpages; manages Title VI compliance of outreach activities; drafts and sends mailers; drafts social media content; orders and manages supplies; processes invoices; manages legal ads for projects; and provides administrative support for various teams within the Community Engagement program.

This position reports to the Community Engagement manager/public information officer.

This position is represented by Local 307CO - Washington State Council of County and City Employees.

Qualifications

Education and Experience:

· Job-related degree or three to five years of experience in customer service or government agency administration

· May be required to possess or obtain a valid motor vehicle operator’s license

Knowledge of: Microsoft Office applications (Word, Excel, Outlook, PowerPoint, Teams); program planning, scheduling, monitoring and problem solving; customer service best-practices; research techniques and data analysis; budget tracking, justification and control; application of county, state and federal laws, regulations and policies relevant to program areas; public outreach/community engagement best practices and principles; Adobe software and basic graphic design/creation; proper grammar, spelling and punctuation

Ability to: Effectively and independently manage multiple projects at once using advanced organization, task tracking and planning techniques; carry out directives of management in an effective and timely manner; establish and maintain effective working relationships with the public, other governmental jurisdictions, contractors and staff; communicate and express ideas effectively, orally and in writing; apply policies, procedures, laws/regulations and best practices to independently solve problems, with assistance from program coordinators or supervisor for complex issues; manage compliance with Title VI and laws pertaining to public notice of public projects

Selection Process:

Resume and other documents must be attached together in the 'Resume Upload' section of the application.  Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.

 

Application Review (Pass/ Fail) - An online application is required.  Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review.  Candidates deemed most qualified will be invited to participate in the remainder of the selection process.

 

Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement.  Candidates deemed most qualified will be invited to participate in the remainder of the selection process.

 

Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement.  Top candidate(s) will continue in the process.

 

Employment references will be conducted for the final candidates and may include verification of education.

 

It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.

First review of candidates will be August 12th. This recruitment may close at any time on or after the first review date with no additional notice.

Examples of Duties

Duties may include but are not limited to the following:

· Coordinates community meetings and events ("open house" events, for example) for Public Works projects and programs, working with project managers and program coordinators to schedule the events, manage meeting space rental contracts, coordinate supplies, manage audio/visual needs, manage event registrations, send event notifications, schedule practice sessions, manage and direct event set-up and take-down, and more.

· Works with project managers to gather project or program information, and assists in creating and implementin